Key Account Manager

Overview

We are looking for a proactive and goal-oriented Key Account Manager to join our expanding Beverage FMCG team in the UAE. This role involves managing and growing strategic client relationships, boosting sales, and ensuring outstanding customer satisfaction amidst a competitive landscape.

Key Responsibilities

• Build and sustain solid, long-term relationships with principal accounts in the Beverage FMCG sector.
• Identify new business opportunities and develop strategic plans aimed at increasing account revenue and expanding market share.
• Work closely with marketing, sales, and supply chain departments to ensure flawless delivery of customer needs and promotional activities.
• Examine sales figures and market movements to generate insights and formulate recommendations for senior leadership.
• Lead contract negotiations to enhance profitability while preserving positive client relations.
• Track and report on account performance using key performance indicators and sales metrics to meet organizational objectives.
• Address client issues professionally, offering elevated support to reinforce business partnerships.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Marketing, or a related discipline; an MBA qualification is advantageous.
• Documented experience in a Key Account Manager role (Off Trade/Modern Trade) within the Beverage FMCG industry.
• Deep familiarity with FMCG sector operations and market nuances in the UAE.
• Outstanding communication, negotiation, and relationship-building proficiency.
• Ability to scrutinize data and convert insights into actionable business strategies.
• Highly self-driven with excellent organizational and time management skills.
• Fluency in English is mandatory.
• Willingness to travel throughout the UAE to address client requirements.