Infor Pathway Consultant

About the Role

Join a local government agency in Western Australia as an Infor Pathway Consultant responsible for managing, configuring, and enhancing the Pathway and e-Pathway business platforms. This position involves maintaining user access, generating reports, assisting stakeholders, streamlining workflows, and promoting ongoing improvements within critical operational systems. It is an excellent opportunity for an experienced Applications or Business Systems Analyst with specialized knowledge in the Infor Pathway system.

Client Background

The organisation is a reputable local government body dedicated to delivering efficient and community-focused services. Emphasizing continuous enhancement and digital transformation, they rely on essential business platforms to support vital operations. The role is crucial in maintaining and optimising the Infor Pathway system, collaborating closely with various stakeholders to improve processes, enhance system performance, and advance service quality. The workplace fosters collaboration and values expert contributions that deliver meaningful impact.

Key Responsibilities

• Provide technical assistance and resolve issues related to the Infor Pathway system.
• Support system upgrades, patch deployment, and routine maintenance tasks.
• Maintain data accuracy and enforce security protocols within the platform.
• Work with stakeholders to pinpoint opportunities for system enhancements.
• Develop and update comprehensive system documentation and user manuals.
• Conduct training sessions to help staff effectively use the Infor Pathway system.
• Regularly monitor system functionality and apply improvements as needed.
• Serve as the main point of contact for technical inquiries regarding the platform.

Candidate Profile

• Prior hands-on experience with Infor Pathway and e-Pathway systems.
• Strong competency in system administration and problem resolution.
• Excellent ability to collaborate and comprehend stakeholder needs.
• Knowledgeable about data security best practices and system integrity.
• Strong organisational skills paired with effective communication capabilities.
• Experienced in developing system documentation and delivering user training.
• Proactive mindset to detect and address system-related challenges promptly.

Job Details and Offer

• Competitive compensation on a daily rate basis.
• Contract duration of 12 months with prospects for professional advancement.
• Opportunity to contribute to public sector projects with substantial community impact.