HubSpot Administrator

About Trusted Shops

Trusted Shops fosters digital trust among people, companies, and AI agents with the ambition to be the leading Community of Trust. The organization employs approximately 700 professionals across Europe, collaborating with over 25,000 online stores and serving more than 40 million consumers. Their solutions support businesses in boosting trust, enhancing customer relations, and achieving sustainable growth while empowering consumers to confidently make online decisions.

The company culture emphasizes trust, teamwork, accountability, and the autonomy to deliver your best work in a flexible hybrid setting.

Your Role and Responsibilities

• Oversee the management and administration of the HubSpot platform, including both CMS and CRM components.
• Develop and maintain websites and landing pages via HubSpot CMS.
• Create and update dashboards, detailed reports, and automation workflows within HubSpot CRM to enhance operational effectiveness.
• Work closely with Marketing, Lead Management, and Data departments to optimize the entire customer journey.
• Analyze data from website and CRM systems to improve conversion rates, segmentation strategies, and overall process efficiency.

Candidate Profile and Requirements

• A degree or equivalent hands-on experience in Marketing, Business, Communications, IT, or a related field.
• Proven practical experience as a HubSpot Administrator managing CRM and CMS platforms.
• Deep knowledge of website interaction points, data architecture, customer segmentation, and marketing automation.
• Familiarity with HTML, CSS, or JavaScript is advantageous; expertise in HubL and API integrations adds value.
• Structured, problem-solving approach combined with a cooperative and proactive attitude.
• Excellent communication skills enabling collaboration across technical and non-technical teams.
• Fluency in English is required; German language skills are beneficial.

What Trusted Shops Offers

• Flexible hybrid work model blending remote work with presence in the Cologne office.
• Opportunities for 'workation' allowing remote work within the EU, Iceland, Liechtenstein, or Norway temporarily.
• Stable permanent employment contract with a reputable European brand.
• Monthly dedicated day for self-learning and professional development.
• Generous leave policy including 27 vacation days plus an additional 3.5 days off for holidays such as Christmas, New Year’s Eve, and Carnival.
• Comprehensive onboarding process with a buddy system.
• Access to personalized training and growth opportunities.
• Regular social events at team, unit, and company level.
• Health Pass providing free access to online and offline fitness, sports, and wellness programs.

Diversity and Inclusion

Trusted Shops values diversity, equity, and inclusion, welcoming all applicants regardless of gender, nationality, ethnicity, religion, disability status, age, sexual orientation, or identity, and actively combats discrimination.