Housekeeping Assistant

Role Overview

At Infinite Aged Care, the Hotel Services team is essential in delivering exceptional hospitality and support services that enhance residents' everyday quality of life. Opportunities exist across Housekeeping, Servery, Kitchen Assistant, and Café roles, all dedicated to maintaining a clean, safe, and welcoming atmosphere.

Housekeeping Assistants are responsible for providing vital cleaning and laundry tasks, ensuring strict infection control and fostering a safe, healthy living area. This includes cleaning resident rooms, communal areas, dining rooms, administration offices, entrances, outdoor spaces, and managing laundry to support resident needs.

Servery and Kitchen Assistants play a supportive role by helping with food preparation, plating, serving meals, washing dishes, and upholding kitchen and dining cleanliness standards, ensuring residents receive nutritious meals and an enjoyable dining experience.

Café Assistants offer warm, professional service to residents, their families, and visitors by preparing and serving drinks, assisting with light food service, maintaining high standards of café presentation, and nurturing a friendly social environment.

These roles involve physical activities such as bending, squatting, lifting, and pushing items. It is crucial to perform these duties safely to avoid injury to oneself, colleagues, or residents.

Candidate Profile

Applicants should be compassionate, service-oriented, and enjoy collaborative work. A positive outlook, effective communication skills, and pride in delivering high-quality service—whether through cleaning, food handling, or customer engagement—are essential.

While prior experience in aged care is not mandatory, candidates should align with our values and philosophy, possess strong communication abilities, be computer literate, and demonstrate commitment to resident wellbeing. Additional qualifications include:

• Experience or demonstrated ability in cleaning, hospitality, food service, or customer service, preferred but not required depending on the specific role.
• Capability to follow daily checklists and adhere to safety procedures.
• Competence in handling chemicals, hazardous materials, and hot equipment safely.
• Ability to work both independently and collaboratively within a team.
• Excellent interpersonal skills and empathy, due to regular interactions with residents.
• Reliability in punctuality and a proactive approach when starting shifts and performing daily tasks.
• Commitment to maintaining a safety-first mindset to ensure everyone's wellbeing.

About Infinite Aged Care

Infinite Aged Care is a progressive leader in residential aged care with over three decades of experience, operating in Queensland, New South Wales, South Australia, and Victoria. We focus on creating supportive environments that empower residents to maintain independence and enjoy their best lives, while offering employees career advancement and skill-building opportunities.

Employee Benefits and Support

• Comprehensive induction and on-the-job training supported by a dedicated mentor.
• Access to nonprofit salary sacrifice benefits.
• Opportunities for professional growth within hospitality and kitchen operations.
• Additional earning possibilities through referral bonuses and weekly shift bidding.
• Health, wellbeing, and lifestyle perks such as Fitness Passport, Employee Assistance Program, and discounts on retail, fuel, technology, and health insurance.
• Encouragement for Defence and Military Veterans to apply.

Additional Requirements

Applicants must be willing to undergo pre-employment screening and hold or be ready to apply for a current NDIS clearance. Proof of age must be provided via a driver's license or age card (passport is not acceptable). If such identification is not available, applicants will need to obtain it through the state Department of Transport.