Hire Controller

About Speedy

Speedy stands as the UK's premier hire provider, offering an extensive selection of tools, specialist hire equipment, plant, and a comprehensive range of support services, catering to every job requirement.

Role Overview

The Hire Controller position, based at the Walthamstow depot, plays an essential role on the frontline, integrating sales and customer service operations. The role's success hinges on building strong customer relationships and managing the entire hire process from order intake through to equipment delivery and collection. Collaboration with various depot teams ensures customer needs are met efficiently and satisfaction is maintained.

Typically, the Hire Controller operates from a desk, maintaining close communication with stock teams, drivers, and engineers to minimize delays and ensure equipment availability.

Key Responsibilities and Skills Needed

• Demonstrate strong organisational abilities for managing hire orders and processes.
• Exhibit excellent verbal and written communication capabilities.
• Adapt readily to changing circumstances within the operational environment.
• Show a dedication to ongoing learning and professional development.
• Hold a valid driving license.
• Possess prior experience in hire industry roles or similar sales or operational positions.
• Contribute to advancing the company’s ESG strategy "Decade to Deliver" alongside the business unit or team.

Working Details

• Location: Walthamstow depot, London, England
• Hours: Monday to Friday, 7:30 AM to 5:00 PM, totaling 42 hours weekly
• Job type: Full-time, onsite
• Salary: £32,324 per annum (pro rata)

Employee Benefits

• 26 days annual holiday plus bank holidays
• Life assurance coverage
• Pension scheme participation
• Access to canteen facilities
• 95% discount across Speedy brand products and services
• Opportunities for training, development, and career progression
• Voluntary Health Cash Plan
• Employee discount program with various suppliers
• Green Commute Initiative supporting cycling to work
• Employee Assistance Program (PAM) providing free, confidential support covering wellbeing, legal, financial, and personal issues

Work-Life Balance & Additional Information

Speedy is committed to fostering a healthy work-life balance through initiatives aimed at reducing core contracted hours and introducing flexible work arrangements, including variable start/end times, shorter working days, term-time hours, and job sharing opportunities. Career progression paths are clearly outlined to support growth within the company.

Candidates should be aware Speedy may close vacancies earlier than stated if application volumes are high. Employment is contingent on providing proof of right to work in the UK. Certain positions may require background checks such as DBS, credit, or security clearance.

Speedy is an equal opportunity employer devoted to inclusivity and diversity, embracing applicants of all backgrounds and statuses.

Reference

Additional company policies relating to ESG governance can be found at Speedy’s official site.