Founder’s Associate - Operations, Systems & Content
Singapore · Full Time
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- Experience
- 2–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 8 minutes ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About Common Suits
Common Suits is a bespoke tailoring house founded in Singapore in 2014, focusing on premium custom menswear. The company operates its headquarters and workshop in Singapore and has expanded regionally across the Philippines, Thailand, Indonesia, and internationally with trunk shows in Europe. As it grows, Common Suits seeks to build new systems and enhance its operations to support this expansion.
Role Overview
This position involves close collaboration with the Founder, serving as an operational partner to facilitate project completion, system improvements, content creation, and international business growth. The role is dynamic, combining problem-solving, workflow optimization, and content production rather than traditional executive assistance.
Primary Responsibilities
- Collaborate with the Founder to transform ideas into actionable projects, ensure deadlines are met, and follow up persistently.
- Manage meetings, appointments, conduct research, and handle confidential information with discretion.
- Monitor and improve business operations across sales, customer experience, production, and management by identifying bottlenecks and resolving issues.
- Develop, implement, and refine SOPs, workflows, and documentation to enhance efficiency and accountability.
- Leverage AI and automation tools such as ChatGPT, Claude, Notion, Zapier, and Make to optimize processes and internal communication.
- Create and edit visual content showcasing client fittings, craftsmanship, events, and founder-led stories for social media platforms including Instagram, TikTok, and 小红书.
- Support HR functions such as recruitment coordination, onboarding, manpower planning, and internal communications.
- Assist with international travel logistics, business trips, and expansion efforts, including content creation and meetings with global partners.
Candidate Profile
Ideal applicants have 2–5 years of experience in roles such as business operations, project management, marketing, consulting, startups, or executive assistance. They exhibit high proactivity, resourcefulness, strong organizational skills, attention to detail, accountability, adaptability to feedback, AI curiosity, visual creativity, discretion, and excellent communication skills in English. Mandarin proficiency is advantageous due to business operations in China.
Work Environment & Expectations
The role demands flexibility, the ability to manage multiple priorities, and comfort with ambiguity. It offers significant autonomy, exposure to diverse business functions, and growth potential toward senior leadership roles such as Business Operations Manager or Chief of Staff.
Additional Information
The company values ownership mentality; therefore, willingness to go beyond defined responsibilities and take initiative is essential. Occasional demanding periods may occur during events and international activities.