Forward Deployed Engineer

Role Overview

Join Field AI as a Forward Deployed Engineer based in Singapore, actively leading the deployment and operational integration of autonomous systems in real customer environments. This position combines engineering proficiency with innovative problem-solving to ensure systems function effectively from day one, while facilitating continuous improvements driven by real-world performance feedback.

Key Responsibilities

• Oversee the comprehensive deployment process of autonomous robotic systems across various client sites.
• Perform thorough configuration and testing of systems under authentic operational conditions to guarantee functionality and reliability.
• Rapidly diagnose and fix technical issues to sustain operational availability and mission success.
• Collect and evaluate field data to highlight areas requiring system enhancement and coordinate with internal teams to implement improvements.
• Develop and maintain tools for monitoring system health and diagnosing potential failures over time.
• Partner with client teams to provide training and support, ensuring operators reach full operational competence.
• Effectively communicate complex engineering concepts in accessible terms to support workflow adoption.
• Advocate on behalf of customers by relaying field insights to product development and engineering units.
• Collaborate with interdisciplinary teams across software, hardware, and AI research to create unified, scalable deployment solutions.
• Contribute to documentation and creation of scalable deployment strategies for future rollouts.

Qualifications and Experience

• Master’s degree or higher in Robotics, Computer Science, Electrical or Mechanical Engineering, or equivalent practical expertise.
• Two to three years of experience in software engineering and systems integration specifically within the field robotics sector.
• Proven expertise deploying complex technical systems on-site and managing their operational lifecycle.
• Technical proficiency in Python, C++, Git, and Robot Operating System (ROS).
• Experience with Linux-based environments, container technologies, and cloud infrastructures.
• Strong skills in troubleshooting across software, hardware, and network layers.
• Proactive self-starter capable of thriving in fast-moving and uncertain contexts.

Additional Assets

• Experience managing mission-critical systems used in real-life applications.
• Familiarity with project management tools such as Jira, Wrike, or Confluence.
• Demonstrated ability to interact directly with customers under demanding circumstances, translating needs into actionable technical solutions.
• Excellent verbal and written communication skills for technical and non-technical audiences.
• Willingness to travel and be present onsite at client locations when required.

Recruitment Process Note

Artificial intelligence tools may be utilized to facilitate certain stages of the recruitment process, such as resume analysis and application review. However, all final employment decisions are made by human recruiters. For inquiries about data processing, applicants may reach out directly for more information.