Fleet Officer

About MAX

MAX is advancing mobility across Africa by building a sustainable and accessible future for transport. Our mission focuses on providing safe, affordable, and environmentally friendly transport options through innovative technology and world-class operational excellence.

We operate the continent's largest vehicle subscription and financial services platform targeted at commercial drivers and transport operators, offering services like insurance, digital wallets, and e-hailing on a subscription basis for drivers with limited banking history.

Starting with 200 drivers in 2015, MAX now supports more than 55,000 riders, known as Champions, across Nigeria, Ghana, and Cameroon, with plans to expand throughout Africa.

Our Values:

• Transparency: Inclusive communication with all stakeholders
• Integrity: Consistency and trustworthiness in all dealings
• Initiative: Encouraging innovative and bold ideas
• Partnership: Collaboration and openness to working together
• Safety: Ensuring every journey is secure and reliable

Impact and Vision:

We empower Champions by providing income-generating vehicles on a rent-to-own basis along with benefits such as licensing, insurance, health coverage, maintenance, and emergency services. Our transition towards electric vehicles supports environmental protection and economic savings.

Role Overview: Fleet Officer

The Fleet Officer is accountable for inspecting and testing vehicles pre- and post-maintenance to verify proper repairs and adherence to standards. This role includes overseeing spare parts usage, collaborating on maintenance procedure improvements, supervising technicians, and ensuring accurate documentation and training on maintenance practices.

Key Duties

• Conduct vehicle tests before maintenance to determine repair needs
• Monitor repair progress ensuring spare parts are used judiciously
• Collaborate with maintenance management to enhance checklists and routines
• Visit Authorized Service Workshops to confirm maintenance meets MAX standards
• Inspect and test vehicles after maintenance to confirm satisfactory repairs
• Support vehicle refurbishment assessments using standardized checklists
• Assess spare parts quality for refurbishment suitability
• Ensure post-refurbishment inspections meet set standards
• Coach technicians on best maintenance practices
• Verify proper completion of job cards for vehicles undergoing maintenance or refurbishment
• Organize ongoing training sessions for technician skill development

Required Qualifications and Experience

• OND in any Engineering discipline, preferably Mechanical Engineering
• At least 2 years' experience as a vehicle technician or in fleet management
• Effective verbal and written communication skills
• Familiarity with Inventory Control principles
• Proficiency in MS Office or Google Workspace applications
• Strong understanding of fleet management operations
• Analytical thinking with high attention to detail and confidentiality

Our Culture and Benefits

MAX embraces diversity and inclusion across all identities and backgrounds, fostering a workplace culture based on leadership, empathy, humility, initiative, diligence, candor, collaboration, and technological innovation.

We offer competitive remuneration, health insurance, frequent performance evaluations, and the opportunity to work alongside passionate and high-performing colleagues in a vibrant work atmosphere.