Express Store Manager - Basingstoke Area

Role Overview

As an Express Store Manager, you will lead and motivate your team to ensure each customer receives a superior shopping experience. You will manage a vibrant and fast-paced store environment, connecting closely with colleagues across different teams to foster an inclusive atmosphere where every employee can thrive. This position provides excellent career growth opportunities alongside competitive pay and benefits. Shift patterns vary but are designed to support a healthy work-life balance.

Key Responsibilities

• Guide and develop a high-achieving team with strong operational and leadership capabilities.
• Coach team members to be knowledgeable, enthusiastic, and dedicated to delivering excellent customer service and product quality.
• Drive sales growth and profitability through commercial insight and effective decision-making.
• Enhance the capability of managers to execute the Store Change Plan efficiently, ensuring resources are optimally allocated for customer benefit.
• Promote safety and compliance by consistently enforcing security and operational protocols.
• Exemplify leadership values that promote clarity, resilience, and continuous improvement.

Candidate Requirements

• Demonstrated experience in team leadership within retail or customer-focused settings, with a consistent track record of achieving results through others.
• Understanding of collaborative teamwork and leveraging leadership skills to maintain steady performance.
• Warm and engaging customer approach, utilizing prior experience to build strong customer relationships.
• Energetic and resilient mindset capable of making confident decisions in a dynamic environment.
• High personal integrity with the ability to inspire trust, set clear expectations, and lead by example.
• Good knowledge of competitor activity and retail operations, enabling identification of opportunities and delivery of customer experience improvements.

Benefits

• Starting with 20 days holiday plus one personal day; increases to 22 days after one year, in addition to bank holidays.
• Option for flexible working from day one.
• Employee discount of 10%, rising to 15% on pay-day weekends, with an additional card for family use.
• Access to free well-being services supporting mental, physical, and general life health.
• Life insurance valued at five times your salary and a pension plan with employer contributions up to 7.5%.
• Various benefits including discounts, share options, green car salary sacrifice, and cycle-to-work schemes.
• Uniform provided along with policies supporting employees through important life events.

Company Information

Tesco is dedicated to becoming the favorite shopping destination for every customer, committed to responsible and sustainable practices that positively impact communities and the environment. The company prioritizes diversity, equality, and inclusion, creating a welcoming workplace where individuals can be themselves. Tesco embraces flexible working arrangements and is recognized as a Disability Confident Leader, ensuring an inclusive recruitment experience.