Executive, Business Development

Job Overview

The role involves identifying and cultivating new market segments and clients to meet acquisition and retention goals, enhancing guest relationships through telemarketing and in-house event coordination, and ensuring guests receive timely and accurate details about ongoing promotions and activities.

Key Responsibilities

• Uncover and develop potential markets and players to fulfill acquisition and retention targets.
• Strengthen guest connections through telemarketing and organizing on-site events.
• Stay informed on all internal programs, promotions, and events to communicate precise, current information to guests.
• Host guests, comprehend and fulfill their needs, and collect feedback aimed at delivering outstanding hospitality and service quality.
• Oversee credit limits and handle collections efficiently.
• Uphold confidentiality and comply with all regulatory mandates, company policies, SOPs, internal controls, and service standards.

Requirements

• Be at least 21 years old, as required by the relevant regulatory authorities.
• Possess a degree or diploma in Business or a related discipline and demonstrate competence in Microsoft Office applications.
• Be open to working in rotating shifts that include weekends and public holidays.