Engineering Manager

About BJAK

BJAK was founded in 2019 with the mission to provide innovative ways for people to plan, save, and grow their money. It pioneered the first mobile-first insurance platform, making insurance accessible online to millions across Southeast Asia. The company is now broadening its financial services to include spending, saving, investing, exchanging, and travelling solutions, aiming to help individuals maximize their financial potential daily. BJAK's international team includes more than 20 nationalities working from various locations and offices worldwide.

Role Overview

We seek an Engineering Manager to lead a high-performing team responsible for building and scaling products used by millions in the region. This role demands a technically proficient leader capable of guiding engineers, making critical architectural decisions, and steering products from conception through production. This person will ensure top-quality execution and maintain rapid delivery pacing.

Key Responsibilities

• Lead and manage a diverse engineering team encompassing frontend, backend, and full-stack development.
• Ensure timely and reliable delivery of major product components without compromising technical standards.
• Collaborate closely with product, design, mobile, backend, and AI departments to translate ambiguous challenges into clear technical plans.
• Drive architecture and engineering choices across APIs, databases, integrations, infrastructure, and customer-facing systems.
• Establish and uphold engineering standards in code quality, design, testing, observability, security, and reliability.
• Remain involved in technical efforts through architecture and code reviews, debugging, and key engineering decisions.
• Foster engineer growth via continuous feedback, coaching, performance management, and clear expectations.
• Identify and address performance gaps promptly, raising the overall engineering and execution standards.
• Enhance development processes, tooling, and automation to accelerate workflow and scalability.
• Take ownership of production outcomes including system monitoring, incident resolution, root cause analysis, and prevention strategies.
• Cultivate a strong engineering culture grounded in ownership, speed, technical excellence, and continuous enhancement.

Candidate Profile

• Proven software engineering experience with real-world production deployments.
• Track record of leading engineering teams and managing software delivery.
• Technical expertise spanning backend, frontend, API design, databases, distributed systems, and cloud infrastructure.
• Capacity to make balanced architectural and technical trade-offs optimizing speed, scalability, and maintainability.
• Experience guiding products or systems through the full development lifecycle to launch and operation.
• Comfortable performing technical design reviews, challenging decisions, and resolving complex production challenges.
• Strong leadership skills with the ability to develop engineers, manage performance, and create effective teams.
• Good product understanding, connecting engineering efforts to business objectives and user benefits.
• Adapts quickly to ambiguity; prioritizes and drives teams toward well-defined results.
• Demonstrates ownership by taking responsibility for issues and delays and steering them to resolution.

Unsuitable Candidates

• Managers who prefer distancing from technical involvement.
• Engineers seeking the title without accountability for team output.
• Leaders requiring full specifications prior to team initiation.
• Managers focused on meetings, tickets, or processes over delivered results.
• Individuals who avoid difficult decisions, performance discussions, or production troubleshooting.
• Candidates who cannot concretely describe their leadership achievements or personal contributions.

Bar for Selection

We seek engineering leaders with impactful technology career highlights, demonstrating both technical depth and the ability to build and sustain high-performing teams that consistently deliver significant outcomes. Highlight-worthy experience involves personally contributing to building, shipping, or scaling substantial products or engineering organizations rather than merely holding large team roles or affiliations with renowned companies.

Location and Communication

This position is fully remote. BJAK operates globally across multiple countries and time zones, requiring candidates to work effectively in a distributed international environment and engage with colleagues worldwide. English is the primary working language, so strong English communication skills are essential.

Interview Process

• An online assessment or practical task
• Technical and engineering leadership interviews
• Final interview with the CEO

The process is fast-paced, aiming to extend offers within one week after interviews begin. Candidates completing assessments promptly will be prioritized.