E-Commerce Specialist

About the Role

We are seeking a dedicated E-Commerce Specialist to oversee the management and upkeep of our clothing brand's online store. The role demands meticulous handling of product listings, inventory, order processing, and invoicing to guarantee smooth daily operations of the e-commerce platform.

Key Responsibilities

• Maintain and update product listings including descriptions, prices, images, and inventory levels.
• Efficiently handle online orders and liaise with the dispatch and operations teams.
• Generate invoices and keep precise records of orders.
• Regularly monitor and update stock levels on the website.
• Manage product updates, promotions, discounts, and website content to enhance customer engagement.
• Collaborate with marketplaces and delivery partners as needed.
• Track order statuses such as returns, exchanges, and cancellations to ensure customer satisfaction.
• Maintain an up-to-date, accurate, and smoothly functioning website.
• Compile basic sales and e-commerce performance reports for insights and improvements.

Candidate Requirements

• Sound understanding of e-commerce platforms and fundamental computer applications.
• Strong attention to detail with an ability to multitask effectively.
• Prior experience in the fashion or online retail sector is advantageous.

Compensation

The position offers a monthly remuneration ranging from INR 15,000 to 20,000.