Customer Support and Content Creator

Job Overview

This role involves managing customer interactions across various platforms while simultaneously creating engaging social media content focused on Instagram. The position requires a proactive approach to supporting clients and keeping content fresh to attract and maintain audience interest.

Key Responsibilities

• Respond promptly to customer queries via WhatsApp, Instagram, and other communication channels.
• Provide assistance related to products, including order handling and basic after-sales service.
• Develop and upload basic content on Instagram, including reels and stories, ensuring alignment with current social media trends.
• Monitor social media trends to propose relevant and innovative content ideas.
• Collaborate effectively with the team to maintain smooth communication with customers and consistent content posting schedules.

Candidate Requirements

• Proficiency in both English and Hindi languages.
• Strong communication and interpersonal abilities.
• Fundamental understanding of Instagram features, particularly reels.
• Creative mindset, eager to learn and contribute enthusiastically.
• Open to applicants who are freshers without prior experience.

Additional Information

• Work location: Pallikkulam, Kannur, Kerala.
• Experience level: Suitable for freshers.
• Interested candidates should submit their CV via WhatsApp to the provided contact number.