Customer Service Representative
Central Coast, New South Wales, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 9 hours ago
- Work mode
- In office
- Eligibility
- Applicants must have the legal right to work in Australia.
- Resume
- Required to apply
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Job description
About Sanitarium Health Food Company
Sanitarium Health Food Company is a proudly Australian-owned FMCG business known for its iconic household brands and a longstanding dedication to making a positive impact on health.
Role Overview
We invite applications for the position of Customer Service Representative within our Logistics division. This role is key to ensuring domestic and international customer orders are processed efficiently, enabling timely deliveries and delivering excellent service standards.
Main Responsibilities
- Manage orders for both local and overseas customers using SAP.
- Collaborate closely with ISPs and Account Managers to fulfill customer requirements.
- Handle issues related to short supplies, ensuring accurate SAP coding.
- Provide support to Distribution Center (DC) leaders with relevant customer information to facilitate smooth logistics operations.
- Contribute to project initiatives, system enhancements, and management of non-food product deliveries.
- Maintain SAP master data accuracy and keep work instructions current.
Essential Skills and Qualifications
- Demonstrated strong analytical and problem-solving capabilities.
- Effective communication skills, both written and verbal.
- Proficiency using SAP and Microsoft Office applications.
- Prior experience in transport or warehousing environments is advantageous.
Additional Information
Applicants must possess legal authorization to work in Australia.
Our organisation is guided by a clear mission and core values, offering an inviting work environment for those passionate about our products and principles.
Industry
FMCG