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Customer Service Associate
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 384,000 – INR 504,000 / year
- Openings
- 1
- Posted
- 22 minutes ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to candidates with any graduation degree.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
The Customer Service Associate (CSA) role involves handling inbound customer queries efficiently using multiple cloud-based software tools. The position requires researching and reviewing customer accounts and policies to provide accurate and effective solutions.
Responsibilities
- Respond promptly to incoming customer inquiries.
- Navigate customer accounts utilizing various cloud-based platforms.
- Investigate and assess policies related to customer issues.
- Communicate clear and resolution-focused responses to customers.
Requirements
- Any graduate eligible to apply.
- Proficiency in English for clear verbal and written communication.
Benefits
- Health insurance coverage as a part of the employment perks.
Minimum education
Bachelor's Degree
Industry
Management ConsultingHow they work
Communication
Languages
English