Customer Representative

Company Overview

B2B Clean Space is an international cleaning company operating in Dubai, UAE, specializing in servicing large commercial properties totaling over 350,000 m². With a team of more than 300 cleaning professionals, the company has delivered services to upwards of 1,600 commercial clients, ensuring consistent quality and customer satisfaction.

Role Summary

This full-time position requires the candidate to work on-site in Dubai, focusing on conducting measurements and site assessments for commercial properties. Responsibilities include interviewing clients to understand their requirements, recording videos and audio, and completing reports based on client interactions and site inspections.

Key Responsibilities

• Perform 4-5 scheduled or up to 30 unscheduled site visits daily within a designated area or building.
• Present company services professionally to clients during visits.
• Inspect various commercial premises such as office buildings, malls, restaurants, warehouses, and clinics along with company executives or facility managers.
• Take accurate measurements and confirm area dimensions at sites.
• Complete Google Form documentation during client interviews.
• Record audio of client conversations for records.
• Capture photos and videos of sites abiding by corporate inspection and recording guidelines.

Candidate Requirements

• No prior work experience is necessary.
• English language proficiency at a minimum B2 level; Russian B2 proficiency is advantageous.
• Possess a valid UAE driving license; owning a vehicle is a plus.
• Ability and willingness to travel across Dubai throughout the workday.
• Proficient computer skills, notably with Microsoft Word and Excel.
• Strong client communication skills with an ability to engage effectively.
• Organizational abilities and a proactive work approach.

Work Schedule and Benefits

• Working six days a week from Monday to Saturday, 9:00 AM to 6:00 PM.
• Reliable bi-monthly salary payments processed on the 1st and 15th of each month.
• Comprehensive corporate training with workshops and assigned mentors to support ongoing skill development.
• Comfortable office environment.
• Inclusive team comprising both seasoned professionals and newcomers.