Computer Operator

Job Overview

Greatway Security Services in Kolkata, West Bengal is looking to hire a Computer Operator responsible for handling a variety of administrative and computer-related tasks efficiently. This role involves managing customer communications and documentation while ensuring data confidentiality.

Key Responsibilities

• Manage both incoming and outgoing calls professionally.
• Communicate basic information to customers effectively.
• Input and update customer data accurately within computer systems.
• Maintain organized records, databases, and daily documentation reports.
• Utilize MS Word, Excel, email, and other office tools proficiently.
• Conduct follow-up calls to customers as required.
• Perform routine data entry and maintain proper documentation.
• Ensure confidentiality of customer information at all times.

Qualifications and Skills

• Strong communication abilities.
• Fundamental computer literacy.
• Proficient in typing and data entry.
• Familiarity with Microsoft Office applications.
• Command over Hindi, Bengali, or English is preferred but not mandatory.
• The position welcomes freshers seeking to start their career.