Collection Executive / Officer
Alpha Debt Collection Solutions
Ranchi, Jharkhand, India · Full Time
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- Experience
- Any
- Salary
- INR 10,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 12 minutes ago
- Work mode
- In office
- Education
- 10th pass
- Eligibility
- Candidates who have passed 10th grade and are proficient in Hindi can apply. Both freshers and experienced candidates are eligible.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking motivated candidates, both experienced and freshers, who have completed at least 10th grade and possess proficiency in Hindi. This role focuses on contacting debtors via telephone to negotiate repayment plans and ensure timely recovery of outstanding dues.
Key Responsibilities
- Place outbound calls to debtors to discuss outstanding balances and arrange payment terms.
- Negotiate and establish repayment schedules, including instalment options to facilitate collections.
- Maintain comprehensive and accurate records of all debtor communications, agreements, and payment statuses.
- Consistently meet assigned collection objectives to support team and company goals.
- Address debtor inquiries, resolve concerns, and provide clarifications about their debts.
- Comply with company policies and guidelines related to debt collection and customer engagement.
- Stay updated on relevant regulatory frameworks and best practices within the debt collection industry.
Compensation
The position offers a fixed monthly salary ranging from Rs. 10,000 to Rs. 15,000, supplemented by performance-based incentives.
Minimum education
Higher Secondary (Class 12)