Centre Manager – Co-working & Managed Office

Job Overview

Seeking an experienced Centre Manager to oversee operations, sales, client relations, vendor partnerships, and the on-site team at a co-working and managed office facility located in Sector 62, Noida. The role demands expertise in managing and selling co-working spaces, managed offices, or business centres, coupled with commercial negotiation skills and comprehensive knowledge of the Noida/NCR commercial real estate market.

Key Responsibilities

• Oversee daily operational activities of the co-working and managed office locations.
• Lead sales initiatives for workspace offerings, including co-working areas, managed offices, and meeting rooms.
• Manage the complete sales cycle from prospecting, client engagements, site visits, negotiation to closing deals.
• Build and sustain strong partnerships with corporate clients, tenants, and business partners.
• Handle all commercial discussions, covering pricing strategies, rental agreements, lease terms, negotiations, and contract renewals.
• Supervise vendor and service providers related to housekeeping, security, maintenance, plumbing, electrical, HVAC, internet, and other facility needs.
• Coordinate with vendors and contractors to ensure prompt handling of maintenance and operational issues.
• Lead and monitor the sales and ground teams, assigning targets and evaluating performance outcomes.
• Ensure effective communication and workflow between sales, operations, and support teams.
• Manage booking systems for workspace desks, rooms, and client requirements efficiently.
• Maintain occupancy rates and achieve revenue targets for the centre.
• Drive client retention by fostering strong relationships to encourage renewals, upselling, and referrals.
• Ensure the facility meets company quality standards consistently.
• Generate regular sales and operational performance reports for senior management.
• Stay updated with the commercial real estate trends and dynamics specific to Noida and Delhi NCR.

Qualification and Experience

• Minimum 5 years' experience in selling and managing co-working spaces or managed offices.
• Proven ability in B2B or corporate sales and client acquisition.
• Experienced in commercial leasing, rental negotiation, and successfully closing deals.
• Capable of managing sales teams and overseeing ground operations.
• Strong background in vendor and facility management.
• Familiar with the Noida/NCR commercial real estate market.
• Excellent verbal and written communication skills in English, including professional email correspondence.
• Strong negotiation, relationship management, and problem-solving capabilities.

Preferred Background

Candidates with prior roles in Co-working Spaces, Managed Offices, Business Centres, Flexible Workspaces, Commercial Real Estate, Commercial Leasing or Workspace Solutions will be advantageous.

Key Success Areas

Areas critical for success include sales expertise, proficiency in co-working/managed office operations, commercial leasing acumen, client and vendor management, facility operations knowledge, team leadership, and in-depth understanding of the Noida/NCR market.