Cashier

Position Overview

As a Cashier, you will serve a vital role in delivering exceptional customer service by providing prompt, friendly, accurate, and secure transaction handling. Responsibilities include managing Checkout and Return transactions, overseeing the Self-Checkout stations, and actively gaining product and project knowledge to assist customers effectively and uncover sales opportunities.

Responsibilities

• Operate mainline registers and Self-Checkout stations efficiently for sales and returns
• Maintain the Self-Checkout area to ensure smooth customer use
• Proactively learn about products and projects to inform and assist customers
• Adhere strictly to policies to minimize product shrinkage

Head Cashier Role

• Assist with cashier positioning and expedite price checks
• Authorize Point of Sale transactions and markdowns across various areas including mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental
• Serve as the initial point of escalation for customer concerns at the front end
• Participate in training and coaching new and existing Front End Associates to promote growth and compliance with operational standards

Qualifications

The recommended qualification for a Head Cashier includes at least one year of cashier experience.