Cashier

Position Summary

Cashiers hold an essential role in customer service by delivering prompt, friendly, accurate, and secure transaction processing. They handle checkout and returns, oversee the Self-Checkout stations, and actively build product and project knowledge to guide customers effectively and highlight potential sales opportunities.

Key Responsibilities

• Efficiently process customer checkout and return transactions while ensuring accuracy and compliance with store policies.
• Supervise and maintain the self-checkout area to ensure smooth operation.
• Continuously learn product and project information to assist customers comprehensively and identify additional selling prospects.
• Adhere strictly to store policies to minimize inventory shrinkage.

Head Cashier Duties

• Coordinate cashier positioning and provide support by expediting price verifications.
• Authorize Point of Sale transactions and markdowns across mainline registers, self-checkout, returns, Pro Desk, special services, and tool rental areas.
• Handle primary escalation of customer concerns.
• Assist in supervising, coaching, and training Front End Associates, including new Cashiers, using available tools to foster development and skill enhancement.

Preferred Qualifications

A minimum of one year of cash handling experience is favored for Head Cashier candidates.