Cashier

Job Summary

The Cashier position is essential in delivering prompt, friendly, accurate, and safe customer service. The role involves handling checkout and return transactions, supervising the Self-Checkout area, and actively gaining product and project knowledge to assist customers and identify opportunities for sales.

Key Responsibilities

• Process customer purchases and returns efficiently and accurately.
• Monitor and maintain the Self-Checkout stations to ensure smooth operation.
• Engage in proactive learning about store products and projects to provide informed assistance and promote sales.
• Adhere to all company policies and procedures to reduce losses and shrinkage.
• In the Head Cashier role, coordinate Cashier positioning and facilitate price checks and transaction approvals across various service points including main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Manage first-level customer escalations and support the training and coaching of Front End Associates and new Cashiers.

Requirements

• Preferred minimum of 1 year experience working as a Cashier.

Additional Information

The Head Cashier is expected to support Cashiers by expediting price checks and approving point-of-sale activities. They also provide coaching and training to new and existing associates using all available resources.