Business Development Representative

About Infobip

At Infobip, you join a truly global enterprise operating across over 75 offices worldwide on six continents. We are influential in shaping communication for more than 80% of the global population using the world’s largest and only full-stack cloud communication platform. Our culture thrives on curiosity, passion, and collaboration. We incorporate an AI-first mindset in our workflows, enhancing efficiency and intelligence in our work processes. This philosophy benefits every role at the company and encourages meaningful work and career development.

Role Overview

The Business Development Representative (BDR) role focuses on outbound prospecting and building a pipeline within assigned regions and industries. This position serves as a critical stepping stone for progression into customer-facing roles with Mid-Market or Tier 1 clients.

Key Responsibilities

• Conduct outbound outreach to target accounts across various industries and regions.
• Engage potential clients through multiple channels including email, phone, LinkedIn, and other digital platforms.
• Perform research to understand accounts, stakeholders, and decision-making processes.
• Secure qualified meetings and sales prospects for Account Executives.
• Coordinate with regional sales and customer teams on pipeline development activities.
• Manage outreach activities using designated tools and adhere to approved strategies.
• Employ prospecting and research platforms to validate and enrich account information.
• Keep precise records of prospects and interactions within Salesforce and outreach software.
• Adhere to qualification criteria and outreach best practices to maintain a high-quality pipeline.
• Utilize AI and automation to enhance research, outreach efficiency, and productivity.
• Continuously expand product and customer knowledge to support sales efforts.

Who You Are

• Interested in sales, business development, or technology-driven B2B environments.
• Possess strong verbal and written communication skills.
• Motivated by targets and structured sales processes, comfortable with outbound activities.
• Eager to learn, coachable, and ambitious to advance along a commercial career path.
• Highly organized, detail-oriented, and driven by data and results.

Benefits and Culture

• Competitive compensation aligned with your experience including performance bonuses and recognition.
• Flexible working options combining remote work and in-person collaboration with adaptable hours.
• Opportunity to participate in the Employee Stock Ownership Plan (ESOP).
• Support for work-life balance including special leave days and flexible hybrid models tailored to local laws.
• Career advancement through mentorship, internal mobility, and continuous learning programs.
• Possibility to explore international career opportunities within Infobip hubs worldwide.

Diversity and Inclusion

Infobip embraces diversity of backgrounds, perspectives, and talents, fostering an inclusive and equal opportunity workplace. Employment decisions are made regardless of race, gender, age, or other personal identifiers. We welcome passionate and skilled individuals from all walks of life to join our team.