Business Development Representative / Inside Sales Representative Lead

About the Role

Neat is looking for a dynamic BDR / ISR Lead based in Singapore to manage and grow our Business Development Representative and Inside Sales Representative teams. Reporting directly to the Area Vice President, you will lead the team in executing outbound prospecting strategies, driving sales results, and fostering a culture focused on collaboration and continuous improvement.

Primary Duties

• Guide, coach, and mentor BDR / ISR team members to consistently achieve and exceed team and individual goals.
• Implement outbound prospecting strategies ensuring effective lead qualification sourced from marketing campaigns and other channels.
• Track team activities such as calls, emails, follow-ups, enrollments, and pipeline progress to inform coaching and performance feedback.
• Hold regular one-on-one meetings, performance evaluations, and career development discussions to foster growth.
• Manage the quality of outreach and engagement with potential and existing customers.
• Support the qualification, nurturing, and conversion of sales leads into opportunities.
• Assist team with complex sales conversations and handle escalations when necessary.
• Maintain accurate customer and activity data within Salesforce CRM.
• Collaborate closely with Sales and Marketing leadership to enhance campaigns, messaging, and outbound tactics.
• Coordinate scheduling of meetings between prospects and Account Executives to boost pipeline creation.
• Analyze team results, recognize patterns, and develop initiatives to improve productivity.
• Promote a positive, inclusive, and high-performing team culture aligned with Neat’s core values.
• Provide regular reports on team performance, pipeline status, and initiatives to senior management.

Desired Candidate Profile

• Experienced leader in fast-paced, high-growth sales environments.
• Fluent in both Chinese and English languages.
• Passionate about mentoring and developing high-performing sales teams.
• Motivated to help team members succeed while hitting business targets.
• Balancing team autonomy with guidance and accountability.
• Committed to fostering an inclusive, honest, and feedback-orientated environment.
• Adaptable, resilient, and focused on continuous learning and improvement.
• Results-driven with a customer-centric approach and collaborative leadership style.

Experience & Skills

• Proven experience leading or coaching Business Development or Sales Development teams.
• Track record of consistently meeting or surpassing sales development and pipeline goals.
• Skilled in managing performance using KPIs, coaching, and formal reviews.
• Deep understanding of outbound prospecting and account penetration methods.
• Comfortable engaging with C-level clients via email, phone, and virtual meetings.
• Experienced using Salesforce (SFDC), Outreach, ZoomInfo, and other sales enablement platforms.
• Strong organizational and time management abilities managing multiple priorities.
• Analytical mindset using data-driven approaches to enhance team outcomes.
• Dedication to scaling and developing top-performing Business Development teams within a growth-focused company.

About Neat

Founded in 2019, Neat is dedicated to optimizing meeting spaces with innovative solutions driven by attention to detail and a deep understanding of user needs.