Business Development Representative

About BeyondTrust

BeyondTrust is a global leader in Identity Security, protecting critical access through its identity-centric approach that defends against external attacks and internal threats. Serving over 20,000 customers including 75 of the Fortune 100, BeyondTrust fosters a culture of diversity, inclusion, trust, flexibility, and continuous learning to ensure employee growth and visible impact.

Role Overview

As a Business Development Representative (BDR), you will often be the initial point of contact for new potential clients considering partnership with BeyondTrust. Your role includes supporting prospective and existing customers during trial phases of our cybersecurity SaaS portfolio and connecting them with appropriate resources for further evaluation, using top-tier tools to provide outstanding assistance.

Key Responsibilities

• Respond to and qualify marketing-generated leads from channels such as the company website, events, and webinars.
• Create exceptional first impressions by delivering a superior customer experience to prospects and clients.
• Collaborate closely with experienced Account Executives to expand their sales pipeline and enhance your own sales skills.
• Actively nurture new and existing leads through innovative follow-up communications to boost interest in BeyondTrust’s solutions.
• Achieve monthly targets for qualified sales opportunities.
• Accurately maintain lead data and input information into Salesforce CRM.
• Deepen product knowledge through ongoing training sessions.
• Participate in Field Sales meetings as needed.
• Support marketing campaigns and promotional activities to optimize revenue generation.

Required Qualifications and Skills

• Completed secondary education or equivalent.
• Strong communication skills for effective interaction with internal and external stakeholders.
• Ability to build solid relationships with sales teams and become a trusted collaborator.
• Capability to prioritize tasks and manage multiple responsibilities efficiently.
• Excellent listening skills to accurately understand prospect needs.
• Organizational excellence and attention to detail.
• Genuine interest in technology sales.
• Good problem-solving aptitude.
• High energy level and a consistently positive attitude.
• Self-motivation and initiative.
• Confidence in telephone communication, needs analysis, customer service, and interpersonal engagement.
• Comfort working in a dynamic, fast-paced environment.

Preferred Experience and Knowledge

• Background in customer service, inside sales, telesales, or lead prospecting.
• Experience working with KPIs or performance metrics.
• Familiarity with CRM platforms and tools.
• Basic understanding of software and cybersecurity domains.

Personal Attributes

• Flexible and courteous with a positive demeanor.
• Effective working style both independently and within a team as situations demand.
• A sense of humor.
• Passionate, optimistic, and energetic.
• Driven by an insatiable curiosity and eagerness for personal and professional growth.
• Committed to staying current with cybersecurity and software trends, continuously innovating for the benefit of clients, partners, and the company.
• Inspirational and motivating towards colleagues to achieve their best.
• Acts with strong personal integrity and a solid work ethic.
• Proactive approach to challenges and tasks.
• Open and appreciative of both giving and receiving constructive feedback.
• Motivated, solution-focused, and independently driven.

Diversity and Inclusion

BeyondTrust values diversity and inclusion as core principles shaping our culture, teams, and leadership. We cultivate an environment where all employees feel connected and supported, reflecting the diverse customers we serve around the world. We embrace extraordinary talent from varied backgrounds because we believe collective strength drives success.