Billing Coordinator

Overview

Pareto FM Group is seeking an experienced Billing Coordinator to lead and enhance the billing operations across its Group. This role involves managing billing for planned maintenance, reactive works, and projects, ensuring accuracy and timeliness in invoicing aligned with customer agreements. The position reports to senior leadership and plays a vital role in improving processes, strengthening financial controls, and boosting cash flow.

Key Responsibilities

• Oversee daily billing functions throughout the Group.
• Ensure invoices for maintenance contracts, reactive jobs, and projects are accurate and timely.
• Manage billing activities consistent with customer contracts, pricing, and commercial terms.
• Collaborate with Account Managers and operations teams to gather billing information prior to deadlines.
• Monitor client purchase orders and proactively address potential invoice delays.
• Enhance billing control mechanisms to reduce errors and ensure contract-to-bill reconciliation.
• Review unbilled revenue to prompt resolution of outstanding items.
• Generate performance reports and billing KPIs.
• Support initiatives for continuous improvement, standardized processes, and finance transformation.
• Partner with Credit Control to improve cash collections and minimize invoice disputes.

Candidate Requirements

• Demonstrated leadership in billing, revenue operations, or sales ledger teams.
• Experience in Facilities Management, Property Services, Engineering Services, Construction Support, or other contract-driven B2B sectors.
• Deep understanding of billing based on contracts, schedules, approved rates, and commercial terms.
• Ability to manage multiple revenue streams including contract, reactive, and project billing.
• Competency in reconciling contracts and commercial agreements to invoiced revenue.
• Thorough knowledge of customer purchase orders and their impact on invoicing.
• Outstanding stakeholder management and confidence in enforcing billing deadlines.
• Strong process orientation and exceptional attention to detail.
• Proficiency in Microsoft Excel and experience with financial systems.
• Desirable skills include familiarity with Sage Intacct, Simpro, Shared Service Centres, managing FM or multi-site contracts, billing KPIs, and finance transformation projects.

About You

• Well-organized with the capability to juggle multiple priorities effectively.
• Detail-oriented with a strong commitment to accuracy.
• Commercially savvy with a holistic perspective.
• Confident in influencing stakeholders across finance and operational teams.
• Proactive, team-oriented, and solution-driven.
• Comfortable working in a dynamic, expanding environment.

Why Join Pareto FM?

This role offers the chance to be pivotal in refining billing processes, improving operational results, strengthening financial controls, and enhancing cash flow. You will work within a collaborative environment that values innovation and continuous improvement across the Group, contributing significantly to the finance function of a growing enterprise.