Background Screening Administrator

Job Overview

The Background Screening Administrator is tasked with carrying out detailed background investigations and due diligence on all incoming new hire applications and renewals necessary for issuing and managing Airport Identification Cards (AICs).

This position functions as the initial checkpoint for validating and verifying all necessary checks, documents, and assessments in compliance with policies, regulatory mandates, and internal controls prior to further case authorization. Delivering superior guidance and support to candidates is essential to this role.

Given the high-volume and repetitive nature of case processing, the role requires sustained meticulousness and consistency.

Collaboration and reporting are vital to this position, involving internal and external parties such as the Central Processing Organisation (CPO), Talent Acquisition, auditors, and regulatory bodies.

Primary Responsibilities

• Conduct comprehensive background screenings including identity verification, documentation review, and risk assessments.
• Provide clear and effective guidance and support to candidates and stakeholders throughout the screening process.
• Serve as the principal contact point for candidate inquiries, ensuring a positive candidate experience.
• Examine and verify documentation for accuracy and completeness.
• Identify inconsistencies or discrepancies and escalate issues as necessary.
• Compile and prepare structured cases for review by the Authorised Signatory.
• Manage multiple screening cases simultaneously to meet service level agreements (SLAs) and key performance indicators (KPIs).
• Work closely with internal teams and external service providers.
• Keep detailed and accurate records within relevant systems and applications.

Governance and Compliance

• Ensure adherence to Standard Operating Procedures (SOPs), policies, and regulatory guidelines.
• Follow GDPR and data protection standards rigorously.
• Maintain uniform documentation practices and naming conventions.
• Escalate risks, issues, or breaches promptly as per protocols.
• Keep audit-ready records and maintain detailed case histories.
• Support auditing processes and contribute to continuous improvement of controls and SOPs.
• Oversee SLA and KPI compliance from a governance perspective.
• Meet performance targets balancing productivity alongside accuracy and compliance.
• Complete mandatory training and stay current with regulatory changes.
• Assist with additional administrative tasks as needed.

Required Experience and Qualifications

• At least two years’ experience in a business administration role within a high-volume, fast-paced environment.
• Prior work in compliance, onboarding, verification, or risk assessment roles.
• Experience conducting structured reviews, background checks, or validation of documentation.
• Familiarity with operating under controlled processes and strict procedural adherence.
• Exposure to regulated or audit-heavy environments is advantageous.

Key Skills and Competencies

• Strong analytical abilities, excellent problem-solving, and a keen eye for detail.
• Customer-oriented approach with a focus on delivering excellent service.
• Effective communication skills and adept at engaging stakeholders.
• High ethical standards and discretion in managing sensitive information.
• Ability to recognize risks, inconsistencies, and issues proactively.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• Adhering to procedures while exercising sound judgment.
• Comfortable working within stringent regulatory frameworks and low ambiguity environments.
• Capable of working independently and collaboratively within teams.
• Proficient with systems, tools, and structured processes.
• Adaptable, motivated, and flexible with work demands.
• Aligned with the organization's values and behavior standards.

Educational Requirements

• Minimum educational qualification is a leaving certificate or its equivalent.
• Desirable qualifications include a higher education degree in Business or a related discipline.
• Strong IT skills including advanced Microsoft Office proficiency.
• Familiarity with Airport Security protocols and GDPR regulations is preferred.

Additional Information

The employer is committed to diversity and inclusion, valuing varied backgrounds and perspectives that enhance the company and its workforce. The recruitment process is designed to be accessible to all, and reasonable accommodations are provided throughout. Employment offers depend on the candidate’s eligibility to work in Ireland and the ability to maintain requisite training and security clearances.

About the Employer

The company is a leading airport industry operator with a presence on four continents and a workforce of over 3000. It boasts a dynamic, fast-paced environment offering varied career opportunities across IT, Finance, Technical, Operations, Security, and customer service domains. Whether starting or advancing a career, the company presents multiple prospects.