Auction Administrative Coordinator
New York, United States · Full Time
Be the first to apply
- Experience
- Any
- Salary
- USD 42,000 – USD 45,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Auctions at Showplace
Auctions at Showplace, located in New York, is a premier auction house specializing in fine art, antiques, jewelry, decorative arts, and estate collections. We seek a highly organized and detail-focused Auction Administrative Coordinator to support our auction processes and deliver exceptional service to both clients and bidders.
Key Responsibilities
- Review and approve bidder registrations across various online auction platforms.
- Respond promptly to bidder inquiries and messages on auction platforms.
- Assist in preparing and distributing condition reports for potential bidders.
- Produce and supply post-auction catalogs to Sales and Cataloging teams.
- Act as the main point of contact for client services, handling phone calls and general email inquiries.
- Assist clients with telephone, absentee, and in-person registrations for bidding.
- Coordinate the scheduling of email marketing campaigns and auction site banners.
- Input and maintain sale data in the AI marketing platform.
- Monitor and document client concerns and service issues, ensuring timely follow-ups and escalating when necessary to prevent resolution gaps.
- Provide general administrative support to the auction team before, during, and after each sale.
- Collaborate with colleagues and management on directives, cross-functional projects, and other administrative tasks.
Required Qualifications
- Strong organizational abilities with acute attention to detail.
- Excellent written and verbal communication skills.
- Proficient at managing multiple assignments and meeting deadlines.
- Outstanding customer service skills paired with a professional and approachable attitude.
- Comfort working with databases, spreadsheets, and various online auction platforms.
- Competence in Microsoft Office and Google Workspace applications.
- Previous experience in an auction house, gallery, estate services, or related area is advantageous but not mandatory.
Compensation and Benefits
- Annual salary range between $42,000 and $45,000, dependent on experience.
- Full-time employment status.
- Paid vacation, holidays, and employee benefits.
- Prospects for professional development and career progression within the organization.
Ideal Candidate Profile
The perfect candidate is proactive, reliable, and enjoys navigating challenges. They thrive in a collaborative setting, communicate effectively with clients, and take great care to handle every detail accurately. They recognize that superior client service and diligent follow-through are vital for successful auction operations.
If you have a passion for art, antiques, and auctions and seek to be part of a vibrant team, we encourage you to apply.