Associate Director - Planning

About Snabbit

Snabbit is innovating how on-ground service operations are delivered by ensuring a dependable and high-quality workforce at scale. The organization focuses on blending demand, supply, and operational excellence to enable flawless last-mile execution.

Role Overview

The Associate Director – Planning will spearhead strategic and operational planning throughout the organization. This leadership position is responsible for converting business goals into actionable strategies, overseeing demand and capacity planning, and supporting leadership with data-driven insights. The role entails collaboration with business, operations, supply, finance, and executive teams to institute scalable planning methods that align with corporate objectives.

Key Responsibilities

• Collaborate with leadership to transform business targets into detailed operational plans.
• Manage annual, quarterly, and monthly planning processes for critical business and operational indicators.
• Utilize data and market intelligence to identify growth opportunities, risks, and essential business drivers.
• Develop forecasting models concerning demand, supply, capacity, and workforce needs.
• Translate corporate plans into pragmatic capacity and resource allocation strategies.
• Monitor mismatches between demand and supply, suggesting corrective measures to enhance efficiency and fulfillment.
• Define, track, and analyze vital business and operational metrics to inform decision-making.
• Create planning dashboards and leadership review frameworks.
• Conduct performance trend analyses to identify gaps and implement remedial actions.
• Collaborate cross-functionally with Operations, Supply, Finance, Growth, and Strategy departments to ensure aligned execution.
• Lead crucial business review meetings and certify follow-through on agreed actions.
• Design and implement structured planning frameworks, forecasting systems, and operational rhythms.
• Enhance planning precision and functionality through data utilization and automation technologies.
• Recruit, develop, and guide a high-performing planning team.

Required Qualifications and Skills

• 8 to 12 years of experience in business or strategic planning, operations, consulting, or financial roles.
• Proven expertise in creating business plans, forecasting, and managing performance frameworks.
• Experience in complex, high-growth, or operations-intensive business environments.
• Strong analytical aptitude with a capability to translate data into actionable business strategies.
• Advanced proficiency in Excel or Google Sheets; knowledge of SQL, business intelligence tools, or analytics software is advantageous.
• Exceptional stakeholder management skills with the ability to lead execution within fast-moving contexts.

Preferred Attributes

• Background in high-growth sectors such as consumer markets, marketplaces, logistics, FMCG, or operations-heavy businesses.
• Ability to balance high-level strategic thinking with detailed operational execution.
• Strong numerical and forecasting skills coupled with effective business problem-solving.
• Comfort working amid ambiguity and capable of developing processes from the ground up.
• Demonstrates high ownership, excellent stakeholder engagement, and a proactive, action-oriented approach.