Administrative Manager

About YooKatale

YooKatale is a mobile food marketplace dedicated to facilitating the sale, purchase, and advertising of food products and services throughout Uganda. The platform caters to both households and commercial clients, working under a mission to make food accessible everywhere and a vision of connecting communities to healthy food wherever they are. YooKatale operates using a hybrid approach that combines physical outlets and digital solutions to tackle routine societal challenges. The company culture prioritizes the customer above all, followed closely by the well-being of employees and stakeholders, thriving within a structured yet innovation-driven setting. Core principles include a customer-first mindset, respect for individuals and opportunities, simplification of processes, authenticity, curiosity, and steadfast persistence.

Role Overview

The Administrative Manager position is a full-time role based in Central Uganda, offering flexibility with some remote work options. This role is responsible for overseeing daily administrative functions such as organizing office activities, managing schedules, controlling documentation flow, and facilitating internal communications across teams. The manager will maintain comprehensive records, prepare reports, assist in budgeting and resource allocation, ensure adherence to company policies, and support recruitment and onboarding efforts. Additionally, the role involves liaising with external vendors and service providers, as well as driving continuous process improvements to enhance customer-oriented service delivery. Collaboration with company leadership to uphold YooKatale's values and maintain an efficient, well-structured workplace environment is essential.

Qualifications & Skills

• Strong organizational and administrative capabilities including office management, document control, scheduling, and record handling.
• Effective communication skills, both written and verbal, with experience coordinating stakeholders and managing relationships.
• Planning and analytical skills including budgeting basics, resource planning, prioritization, and process improvement initiatives.
• Proficiency with digital tools such as office productivity software, online collaboration platforms, and data entry or reporting systems.
• Educational background beneficially includes a diploma or degree in Business Administration, Management, or related disciplines.
• Prior experience in administrative or operational roles, preferably within service-oriented or customer-centric environments.
• Capability to work productively in a hybrid work setup, demonstrate strong integrity, and align with YooKatale’s core values of customer focus, respect, and persistence.