Business Development Manager

Role Overview

The Business Development Manager (BDM) will focus on increasing new-to-bank (NTB) customers by leveraging multiple channels. This role involves developing strategic initiatives to enhance business outcomes, exploring fresh markets for expansion, and utilizing analytics to assess current operations and identify areas for enhancement. The key objective is to attract new clientele from various lead sources while delivering exceptional service during customer inquiries and account setup.

Key Responsibilities

• Identify and onboard new Citigold and Citigold Private Client customers via both internal and external channels.
• Support clients through the account opening process diligently.
• Engage proactively with potential referrers and prospective clients to build a robust sales pipeline.
• Maintain regular follow-ups with prospects to successfully convert them into customers and ensure substantial funding.
• Achieve scorecard targets, including growth in NTBs, enhancement of clients' digital engagement, and accumulation of qualified funding.
• Consistently provide excellent and professional customer service.
• Adhere strictly to Citigroup's compliance and control standards.

Qualifications and Desired Attributes

• Possession of a degree, preferably with experience in banking or sales.
• Detail-oriented, mature, and highly self-motivated individual.
• Strong team collaboration skills complemented by effective relationship management.
• Excellent verbal and written communication capabilities.
• Willingness and ability to travel for business when needed.
• Multilingual capabilities are a plus to better serve client needs and provide localized guidance.
• Experience focused on North Asia acquisition markets is advantageous for setting specific market objectives.

Education

Bachelor’s or university degree or equivalent professional experience.

Additional Information

This position is part of the Consumer Sales job family group, specifically under Branch Sales. Citi is committed to equal employment opportunities, offering consideration to qualified applicants irrespective of race, religion, gender identity, or other protected characteristics. Reasonable accommodations are available for individuals with disabilities.