Hotel Manager

About Salthill Hotel

Salthill Hotel is a distinguished 4-star establishment situated on the picturesque Galway Bay coastline. We are known for delivering outstanding service and luxurious experiences to our guests. We are looking for a motivated and proactive Hotel Manager to join our leadership team and uphold the exceptional service standards that define our hotel.

Key Responsibilities

• Direct and coordinate all hotel operational activities.
• Provide supervision and support to various department managers to ensure seamless service delivery.
• Address guest inquiries, resolve complaints, and handle feedback promptly and professionally.
• Oversee staff performance, facilitate training and professional growth, and carry out performance assessments.
• Ensure strict adherence to hotel policies, operational procedures, and quality standards.
• Manage budgets, inventory, and financial documentation linked to hotel operations.
• Contribute to the creation and implementation of strategies aimed at boosting guest satisfaction and operational effectiveness.
• Perform regular property inspections to maintain cleanliness, upkeep, and safety standards.
• Encourage a positive workplace atmosphere by fostering collaboration and high team morale.

Qualifications

• Demonstrated experience in hospitality management or supervisory roles within the hotel industry.
• Comprehensive knowledge of hotel operations and guest service protocols.
• Strong leadership capabilities and effective team management skills.
• Excellent communication and interpersonal skills.
• Capability to navigate challenging situations with professionalism and sound judgement.
• Familiarity with hotel management software and proficiency in Microsoft Office applications.
• Willingness to work flexible hours, including weekends and public holidays.
• A bachelor's degree in Hospitality Management, Business Administration, or a related discipline is preferred.

Benefits

• Attractive salary package with performance-related bonuses.
• Access to career growth opportunities and professional development.
• Supportive and engaging work environment.