Jonas Boye

About

Results-driven customer service and billing professional with experience in BPO, insurance billing, claims auditing, and customer support. Skilled in payment processing, account reconciliation, dispute resolution, claims review, and CRM-based service operations.

Experience

• Pharmacy Invoice Reviewer
  Fairtrade Outsourcing – Cure Auto Insurance, USA
  Apr 2026 – Present
• Billing Representative
  Fairtrade Outsourcing – Cure Auto Insurance, USA
  Jan 2026 – Apr 2026
• Customer Service Representative
  Afriam Network
  2025 – 2025
• Customer Service Agent
  Concentrix Ghana
  2024 – 2024
• Customer Service Agent
  Webhelp Ghana
  2024 – 2024
• National Service Personnel
  RINAT Clinic Ltd
  2023 – 2023
• Logistics Assistant
  Hens Enterprise
  2022 – 2023
• Marine Engine Mechanic Intern
  Ghana Ports and Harbours Authority
  2017 – 2018

Education

• Certificate
  Regional Maritime University
  Marine Engine Mechanic
• Diploma
  University for Development Studies
  Computer Science
• High School
  Ghanata Senior High School

Skills

• Salesforce
• Auditing
• Customer Relationship Management
• Customer Service
• Microsoft Office
• Billing
• Dispute Resolution
• Account Reconciliation