About
Experienced sales and customer relationship professional with a strong background in retail, B2B sales, and store operations. Skilled in customer service, inventory processes, and revenue growth across telecom, pharma, banking, and retail environments.
Experience
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Customer Relationship ExecutiveThe Sleep CompanyApr 2025 – Present
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Sales AssociateZigly for Happy PetsNov 2023 – Apr 2025
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Customer Sales OfficerNetmeds PharmaOct 2020 – Oct 2023
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Sales ExecutiveHDFC BankJan 2020 – Sep 2020
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Sales RepresentativeShekhawat EnterprisesMay 2016 – Dec 2019
Education
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B.A.Rajasthan UniversityPolitical Science
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12th StandardRajasthan Education BoardHindi
Skills
🏆 Achievements & awards
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Customer Satisfaction Boost
Increased customer satisfaction score by 15% within six months.
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Exceeding Sales Targets
Achieved sales target 20% above goal in two consecutive quarters.
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Quick Issue Resolution
Resolved 95% of customer issues within 24 hours consistently.
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Decreased Return Rates
Reduced product return rates by 10% through improved recommendations.