Manager Talent Management & Development

Organization Overview

Inkomoko is dedicated to empowering entrepreneurs to expand their businesses, thereby enhancing livelihoods, generating employment, and fostering thriving communities. Recognized as one of Africa's fastest-growing companies, Inkomoko supports entrepreneurs mainly in East and Central Africa, including a significant number of refugee-owned businesses.

Founded in 2012 as a non-profit, the organization has aided over 100,000 entrepreneurs, combining training, consultancy, financial access, and systemic market-level transformation. With 800+ employees spread over 50 offices in Chad, Ethiopia, Kenya, Rwanda, and South Sudan, Inkomoko aims to expand to more countries, intending to impact 7 million people and serve more than 550,000 entrepreneurs by 2030.

Inkomoko's work culture is guided by core values emphasizing purpose, achievement, continual improvement, bravery, and a supportive community spirit.

Role Purpose and Key Accountabilities

The Manager of Talent Management & Development will assist the Head of Talent Management in implementing effective and scalable talent strategies. This position will spearhead programs related to talent management, succession planning, leadership progression, learning, career advancement, and organizational capability across multiple countries.

• Coordinate talent reviews, calibrations, and succession planning operations organization-wide.
• Identify and cultivate successors for key leadership and critical positions.
• Manage initiatives focused on high-potential employees, leadership pipelines, talent acceleration, and internal mobility.
• Monitor succession preparedness, talent movements, bench strength, and key talent risk areas.
• Deliver talent insights and strategic recommendations to senior leadership.
• Lead leadership development programs and pathways to nurture future leaders.
• Enhance managerial capabilities through coaching, mentoring, peer learning, and specialized development initiatives.
• Collaborate with leaders to prioritize and address leadership and capability needs.
• Assess and refine development initiatives based on feedback and data analysis.
• Oversee learning and development projects that align with business goals, including creating curricula and functional capability programs.
• Promote career development pathways and professional growth opportunities, fostering a culture of continuous learning and innovation.
• Implement and integrate competency frameworks into performance, learning, succession, and career processes.
• Support capability assessments to identify gaps and coordinate targeted interventions.
• Maintain talent tools, playbooks, guidelines, and ensure consistent application of talent practices across countries.
• Prepare and manage talent dashboards, interpreting key metrics to inform decision making.
• Collaborate with regional People & Culture teams, management, and external partners to deliver and improve talent initiatives.
• Facilitate workshops, talent discussions, and lead related sessions.

Qualifications and Experience

• Bachelor's degree in Human Resources, Organizational Development, Psychology, Business Administration, or related fields.
• At least six years' experience in talent management, learning and development, leadership growth, or organizational development.
• Proven experience designing and executing talent programs including succession planning, leadership development, career pathways, and competency management.
• Preferred experience working within diverse or multi-country organizational contexts.
• Strong communication, facilitation, stakeholder management and presentation skills.
• Competency in utilizing talent analytics to drive informed decision-making.

Benefits

• Competitive remuneration including potential for annual performance bonuses.
• Supportive and growth-oriented company culture embracing diversity, equity, and inclusion.
• Opportunity to contribute meaningfully to community impact through social enterprise work.
• Health insurance coverage for employees and their families.
• Access to staff savings and provident funds, with favorable banking rates for long-term employees.
• Generous leave policies including annual, parental, and sabbatical leaves.

Additional Information

Inkomoko is an equal opportunity and affirmative action employer. Women, refugees, and individuals representing the diversity of served communities are especially encouraged to apply. Employment is contingent on successful background checks, references, and participation in integrity screening processes to ensure suitability. Applications are processed with a commitment to fairness and justice.