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Job description
About SAP and the Role
SAP powers over 80% of global commerce, supporting more than 400,000 customers, and driving innovation across 20 industries. At SAP, you can bring your authentic self, thrive in a supportive workplace, and benefit from continuous learning, competitive advantages, and a culture aimed at your success.
Primary Responsibilities
- Lead, mentor, and grow a team comprised of senior engineers and AI experts, nurturing a culture focused on accountability, collaboration, and ongoing improvement.
- Manage team performance including setting objectives, conducting feedback sessions, fostering career growth, and planning talent needs.
- Ensure outstanding delivery across numerous forward-deployed customer projects, meeting agreed outcomes and success criteria.
Key Deliverables
- Direct a team of senior engineers, data scientists, and AI specialists embedded within SAP’s top-tier customer settings, balancing leadership and technical strategy.
- Define technical strategies and architectural guidelines collaboratively with experts and technical leads.
- Serve as top escalation point for project risks, team challenges, and client concerns, resolving them promptly and decisively.
- Build and maintain strong relationships with senior clients and SAP leadership to support team needs and resource acquisition.
- Recruit, hire, and onboard high-caliber engineering talent across AI, data, and software disciplines.
- Work closely with product, marketing, and regional leadership to align team capabilities with strategic objectives and client requirements.
- Foster engineering excellence, advocate responsible AI practices, and promote a culture of innovation and continuous learning within the team.
Candidate Profile
- Demonstrated success in leading and developing senior engineering teams with high performance and inclusivity.
- Strong technical expertise in AI, machine learning, data engineering, or software engineering with credibility to lead technical direction.
- Experienced in forward-deployed or customer-embedded delivery and managing complex, high-stakes engagements.
- Excellent problem-solving skills combined with strategic vision and accountability for hands-on delivery.
- Skilled in talent development, navigating organizational complexity, and harmonizing cross-functional stakeholder collaboration.
- Experience working in Agentic AI environments and shaping AI agents’ application within teams and clients.
- History of successfully scaling engineering teams internationally, with a commitment to diversity and inclusion.
- Superior communication and influencing capabilities with engineers, executives, and customers.
- Familiarity with SAP AI technologies and enterprise AI deployments is an added advantage.
Culture and Additional Information
You will join a dynamic AI leadership team serving customers worldwide, emphasizing team growth, culture, and customer impact. SAP prioritizes inclusion, wellbeing, and flexible working arrangements to enable all employees to excel. We are dedicated to equal employment opportunity and provide accessibility accommodations. Successful applicants may need to complete a background check. SAP adheres to ethical use of AI in recruitment, with consequences for violations.