Rostering Coordinator

About the Role

Join Alzheimer’s Queensland at their Upper Mount Gravatt location as a full-time Rostering Coordinator supporting high-quality home care services. This position involves managing staff schedules, handling shift adjustments, and ensuring timely care delivery in a dynamic, community-oriented environment.

Key Responsibilities

• Develop and administer staff rosters across community care programs.
• Oversee leave applications, shift modifications, and urgent coverage needs.
• Coordinate communications among staff, clients, and internal departments to maintain seamless operations.
• Provide outstanding customer service to both internal teams and service users.
• Optimize scheduling for operational efficiency while prioritizing quality care outcomes.
• Support the team to guarantee consistent and dependable service provision.

Candidate Profile

• Demonstrated experience in rostering or scheduling, preferably within aged care or community services.
• Excellent communication and customer service capabilities.
• Team-oriented with a readiness to assist colleagues as needed.
• Strong problem-solving aptitude and ability to prioritize in a fast-moving environment.
• Detail-focused with effective time management skills.
• Familiarity with Visual Care software or analogous tools is advantageous.
• Must possess or be willing to obtain a National Police Check.

About Alzheimer’s Queensland

Alzheimer’s Queensland is a well-established non-profit organisation with over four decades of expertise in dementia and aged care. Employing more than 500 people, AQ is dedicated to innovative, person-centred care making a real difference in clients’ lives.

Benefits

• Competitive hourly wage of $44.34 with the security of permanent full-time employment.
• Access to salary packaging benefits up to $15,900 tax-free.
• Complimentary lunch provided each workday.
• On-site gymnasium with professional exercise physiologist support.
• E-tag issued to assist with commuting expenses.
• Comprehensive onboarding and continuous professional development.
• A collaborative and supportive team culture.
• Office conveniently located near retail outlets, cafes, and public transport.

Additional Information

This role carries significant responsibility in coordinating care schedules that directly impact client wellbeing, embodying a critical support function within the organisation.