Application Packager
Manchester, England, United Kingdom · Full Time
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- Eligibility
- Applications are open to candidates supporting inclusive recruitment initiatives; those declaring a disability who meet the essential role criteria will be guaranteed an interview. Candidates must be eligible to obtain UK Security Check (SC) clearance, which requires continuous UK residency for the…
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Job description
About the Role
This role offers an engaging opportunity within the expanding End User Services UK team, working alongside multiple prestigious clients in the company's portfolio. As an Application Packager, you will play a critical role in delivering software through a regulated and monitored approach, promoting innovation, process enhancement, and operational effectiveness to enhance end user experience.
The role follows a hybrid working model that alternates between company offices, client sites, and home, but requires presence in the office or client locations periodically.
Key Responsibilities
- Implement a structured and controlled process for software delivery to clients.
- Conduct thorough quality assurance testing of applications.
- Document each packaged application detailing its functions and packaging methodology.
- Build and maintain strong collaborations with clients, third parties, and vendors.
- Recognize and promote automation and efficiency improvements.
- Address problems with innovative solutions.
- Support User Acceptance Testing (UAT) issue resolution.
Required Skills and Experience
- Proficient in software packaging across multiple platforms.
- Advanced knowledge and use of various packaging tools.
- Familiarity with multiple packaging formats.
- Problem-solving skills related to troubleshooting packaging issues.
- Experience with Microsoft Intune and Azure Virtual Desktop (AVD) is advantageous.
Additional Information
The employer is committed to an inclusive workplace and is recognized as a Disability Confident Employer at Level 2. Candidates declaring a disability who meet minimum role criteria will be guaranteed an interview.
Applicants will undergo comprehensive pre-employment checks including identity, immigration status, employment history for the last 3 years, and criminal record verification. This position requires obtaining UK Security Check (SC) clearance, necessitating 5 years of continuous residence in the UK and other eligibility requirements. Questions about residency and citizenship will be part of the application process, with some roles limited to UK nationals due to security protocols.
Work-Life Flexibility and Wellbeing
The organization promotes a positive work-life balance with embedded flexible and hybrid working arrangements. Employee wellbeing is prioritized with initiatives such as trained Mental Health Champions and access to wellbeing applications like Thrive and Peppy. The company has been recognized as a Great Place to Work for Wellbeing.
Professional Development
The role encourages employees to innovate and develop their careers with substantial learning opportunities including access to extensive training courses and certifications from leading providers such as AWS, Microsoft, and Harvard ManageMentor, alongside cybersecurity qualifications.
About the Employer
The company is a global leader in AI-driven business and technology transformation, with a diverse workforce exceeding 420,000 employees across more than 50 countries. It focuses on delivering comprehensive solutions spanning strategy, technology, design, engineering, and business operations to propel client growth and foster sustainability and inclusivity.