Technology Advisor - Perth

Role overview

This position is based at the Perth office in Australia and reports to the Project Services Lead. The Technology Advisor will take a practical role in delivering technology outcomes by designing, setting up, and supporting enterprise software that addresses complex business needs. You will partner with clients to understand their goals and convert those requirements into effective solutions using Acquire’s software suite.

What the role requires

• At least 3 to 5 years of experience in a technical, consulting, or customer-facing environment
• A formal background in Information Systems, Software Engineering, Data Science, Business Analysis, or an equivalent mix of education, training, and experience
• Proven ability in enterprise software rollout, data-led analysis, or business process work
• Experience creating and delivering structured training, technical presentations, and user support in both virtual and in-person settings
• Exposure to relational database environments, especially SQL Server RDBMS, is strongly preferred
• Well-developed problem-solving ability with confidence to diagnose and resolve technical and business issues independently
• Strong written and spoken communication skills, including the ability to explain technical ideas clearly to non-technical stakeholders
• Willingness to travel and adapt to changing schedules as business needs require
• Readiness to complete extensive internal training

What you will do

• Serve as the initial contact for technical support, resolving issues directly or escalating them to protect customer satisfaction
• Set up and deploy technology solutions so they match client processes and business requirements
• Deliver structured training and learning programs both online and face to face to strengthen customer capability
• Lead implementation projects and track delivery milestones, outputs, and client approvals
• Build deep knowledge of Acquire’s internally developed products, including GIM Suite, along with new releases and features
• Support product enhancement by sharing customer feedback, technical observations, and practical knowledge with internal teams

Benefits and perks

• Flexible hybrid working arrangement with 3 days in the office and 2 days remote
• Employee Assistance Program for wellbeing support
• Training levy and training leave to encourage continued professional development
• Additional leave for community involvement and volunteer activities
• Commuter benefits that promote greener and more sustainable travel choices
• Access to Acquire Social Club events and functions
• Opportunities to develop a career within a growing global business spanning APAC, EMEA, and NAM

Eligibility

Applicants must already have unrestricted and ongoing work rights in Australia for the entire period of employment. Visa sponsorship is not available for this position.

About the employer

Acquire delivers strategic software solutions that help the right people access the right information so they can make informed business decisions. The company works with leading organisations on complex data challenges connected to ESG, including matters relating to natural resources, the environment, and communities. Established in 1996 in Perth, Western Australia, Acquire joined Constellation Software, Inc. in 2018 through Vela Software. The business now operates six offices worldwide, with customer support centres across major time zones.

Application requirements

A cover letter explaining why you are the strongest fit for the role is mandatory. Applications without a cover letter cannot be reviewed.

Additional information

This role is located in Perth, Australia. The position involves work across a hybrid model, combining office and remote work. Candidates should be prepared for occasional travel and schedule flexibility to support business needs. For confidential enquiries, contact careers@acquire.com.au.