Senior Program Manager

Overview

i360technologies provides consulting and technology services that help federal agencies achieve their mission goals. The organization is looking for a Senior Program Manager to run a federal financial management support engagement for a client that operates Oracle E-Business Suite and Oracle Federal Financials as a shared service provider for several agencies and about 19,000 user accounts. This role is accountable for end-to-end delivery across all task areas, acts as the main contact for the contracting officer and COR, and carries responsibility for cost, schedule, quality, and overall performance. This is a key personnel position.

What you will lead

• Oversee all operational support activities, including program management, multi-level help desk operations, financial business operations, application maintenance and monitoring, testing, documentation, data handling, audit support, training, and change management.
• Be the primary senior contact for the client and build effective working relationships with stakeholders in the supported agencies and the program management office.
• Track delivery against service level agreements and government milestone schedules, and provide regular status updates to client leadership.
• Own risk management efforts, including ongoing risk reviews and client briefings.
• Manage staffing needs, key personnel coverage, workforce planning, and continuity of operations.
• Promote process improvement and support audit readiness in financial operations.

Qualifications

Candidates should hold a bachelor’s degree in a relevant field and bring at least 10 years of related experience. The background should include program or project management on federal IT and/or financial management initiatives. Prior success managing service-level-based operations, government deliverables, and client relationships is required. The selected candidate must also be able to pass a federal background check and gain client site access.

Preferred experience

Strongly preferred experience includes working with Oracle E-Business Suite or Oracle Federal Financials in a federal shared services environment, familiarity with DHS or similar federal financial management programs, ServiceNow-based help desk operations, and federal audit support. PMP certification is a plus.

Security and eligibility

The role requires the ability to obtain and maintain a federal Public Trust suitability clearance, pass a federal background investigation, and have U.S. citizenship or permanent residency. Visa sponsorship is not available.

Benefits

• Referral bonus
• 401(k) matching
• 11 holidays
• Technology reimbursement
• Short-term and long-term disability coverage
• Basic life insurance, voluntary life insurance, and AD&D coverage
• Paid time off: 15 days for 0–3 years of service and 20 days after 3+ years
• Employer pays 80% of medical, dental, and vision health plan costs

Equal opportunity

The employer provides equal employment opportunity and considers qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or membership in any other protected class.

Application note

Only direct applicants will be considered. Applications from recruiting or staffing firms will not be accepted.