IT System Administrator - UAE

Role Overview

This opening is for a Technology Analyst with a system administration focus in Abu Dhabi, UAE. The role is part of a global digital services and consulting environment and centers on supporting IT operations, security controls, vulnerability remediation, and compliance activities. Compensation is described as competitive and includes a bonus.

What You Will Do

• Carry out requirement analysis, define workstreams and modules, and help lead execution to deliver strong outcomes.
• Work with cross-functional teams and senior stakeholders to support banking and infrastructure technology initiatives.
• Review, analyze, and track closure of vulnerabilities for UAE and international ISO teams.
• Investigate the technical details of vulnerabilities and route them to the right teams for remediation.
• Run weekly follow-ups with country teams on vulnerability status, pending items, and closure support.
• Maintain Phoenix and Phoenix Secure dashboard records in JIRA, including action plans, due dates, assignees, and fixed issues.
• Share weekly progress updates on vulnerability remediation with IT Risk, program/project managers, and service heads, and escalate blockers where needed.
• Coordinate with GSO on scan status, asset coverage, false positives, reopened items, and any evidence or gaps.
• Work with IT Risk to correct any misassigned vulnerabilities.
• Partner with infrastructure domain teams and other stakeholders to drive remediation and update action plans and target dates.
• Prioritize closure of items tied to regulatory requirements.
• Prepare and circulate vulnerability assessment reports for relevant teams.
• Support the IT technical team when changes need to be implemented in relation to vulnerabilities.
• Manage internal and external ISO audit engagements and help ensure efficient use of resources and achievement of objectives.
• Identify internal control weaknesses and share recommendations for compliance with findings and legal requirements.
• Develop and present an annual risk assessment to help identify and prioritize audits and improvement areas.
• Review policies and procedures for alignment with internal controls, external regulations, and asset protection requirements.
• Recommend enhancements to audit processes and information security / IT policies.

Requirements

• Strong knowledge of banking and infrastructure technology, along with experience working in cross-functional teams.
• Comfort dealing with senior management and managing stakeholders effectively.
• High ethical standards and solid business judgment.
• Strong analytical ability, including data analysis and organized working practices.
• Trusted, tactful, and diplomatically minded with strong interpersonal conduct.
• Current understanding of audit, compliance, and risk-management trends and practices.
• Excellent written and spoken communication skills, with significant person-to-person interaction expected.
• Deep familiarity with IT operations and security control areas such as cloud security, application security, change management, disaster recovery, datacenter operations, information security, and networks.
• Demonstrated leadership, time management, facilitation, and organizational ability, including influencing without direct authority.
• Working knowledge of security, IT compliance, and audit frameworks and regulatory standards such as NESA, GDPR, MAS, HKMA, NIST 800-53, COBIT, ISO 27001, OWASP, ITILv3, and CSA.
• High initiative, flexibility, customer focus, and quality orientation.

About the Organization

The employer is a global technology and consulting company with a presence across 50 countries, supporting digital transformation through AI-enabled systems, agile delivery, and ongoing learning. The organization emphasizes merit, performance, diversity, and an inclusive workplace.

Additional Information

Work type: Full-time. Location: Abu Dhabi, United Arab Emirates. Country: United Arab Emirates. City: Abu Dhabi. Function: Information Technology. Industry: Other. Role level: Not applicable.

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