Inside Sales Representative (US Process)

About the company

SGS Technologies is an established IT and staffing solutions company based in Jacksonville, Florida. With more than 23 years of experience, the organization delivers dependable and scalable services to clients across multiple industries.

Role overview

The team is hiring an experienced Inside Sales Representative to support a US-based sales process from a remote setup.

Work schedule

• Location: Remote
• Shift timing: 6:00 PM to 3:00 AM Indian Time
• Working days: Monday to Friday

Key responsibilities

• Identify and research potential customers across different channels to build a strong lead pipeline, including through email and calling outreach.
• Reach out proactively to prospects, introduce the offering, and assess their level of interest.
• Study customer needs, pain points, and expectations to shape sales conversations more effectively.
• Build a solid understanding of the company’s core strengths and communicate the value proposition clearly.
• Present products or services confidently over the phone or in virtual meetings and handle customer questions.
• Create trust with prospects and maintain relationships that can turn into long-term business opportunities.
• Manage the full sales journey from first contact to closure, including follow-ups and objection handling.
• Keep customer records and sales activities updated accurately in the CRM system.
• Support sales forecasting by reviewing market patterns and customer information.
• Work consistently toward individual sales targets and monthly quota goals.
• Arrange appointments for the US sales team and provide support whenever required.

Skills and competencies

• Strong verbal and written communication
• Active listening and needs discovery
• Persuasive selling and negotiation
• Objection handling
• Pipeline and time management
• CRM usage and data management
• Product understanding and technical selling ability
• Self-driven work style with team collaboration