Tour Conversion Manager

About the internship

The Tour Conversion Manager internship at Gharpayy is centered on turning interested prospects into confirmed customers through strong communication and on-ground engagement. The role involves assisting visitors through planned property tours, understanding their needs, and guiding them toward bookings in a customer-focused way.

What you'll do

• Reach out to prospective customers by phone and email to move leads toward bookings.
• Offer tailored suggestions and support based on each customer’s requirements and preferences.
• Use clear English communication to handle questions and resolve concerns effectively.
• Work closely with the sales team to improve conversion performance and achieve targets.
• Keep CRM records accurate and up to date for all customer interactions and transactions.
• Collect customer feedback regularly and use it to improve the service experience.
• Track market developments and competitor activity to support smarter recommendations and decisions.

Who this role suits

This opportunity is a good fit for candidates who enjoy customer interaction, are interested in travel or hospitality-related experiences, and want to build experience in a conversion-driven environment. Since the role involves physical planned tours and direct customer engagement, strong confidence, ownership, and an ability to work independently are important.

Eligibility

• Only candidates available for a full-time, in-office internship may apply.
• Candidates must be able to begin between 3rd Jul'26 and 7th Aug'26.
• The internship duration should be 3 months.
• Applicants should have relevant skills and a genuine interest in the role.

Other requirements

• High energy and confident communication style.
• Strong ability to build relationships with people.
• Persuasive, customer-first mindset.
• Capability to take ownership and work with minimal supervision.
• Quick thinking and practical problem-solving ability.
• Excellent spoken English.
• Interest in customer engagement, sales, and conversion-focused work.
• Interest in travel and hospitality experiences.
• Ability to understand customer preferences and lifestyle needs.
• Strong accountability and a results-oriented approach.

Compensation

The internship offers a stipend of ₹18,000 to ₹25,000 per month. The pay structure includes a fixed component of ₹15,000 per month and incentive pay of ₹3,000 to ₹10,000 per month.

Perks

• Informal dress code
• Free snacks and beverages

Additional information

• The role is focused on converting property visits into confirmed bookings.
• Performance is mainly evaluated using visit-to-booking conversion rates.
• Visitors are already pre-qualified and scheduled in advance.
• The job requires direct interaction with prospective customers at property locations.
• This position blends customer experience, relationship management, and revenue-focused responsibilities.
• It offers exposure to fast-paced growth-oriented operations.
• The internship provides experience in customer conversion methods and on-ground sales work.
• It is well suited to candidates who want to grow in customer-facing and conversion-led careers.

About Gharpayy

Gharpayy, part of Surge Ventures, provides safe and hygienic rental homes for urban millennials. The company emphasizes cleanliness, thoughtfully designed interiors, and a balanced lifestyle, while leveraging Surge Ventures’ experience in large-scale digital marketing and growth campaigns to support leads, calls, transactions, and web traffic.