Warehouse Operator

Overview

The Warehouse Operator is responsible for preparing customer orders on a weekly schedule, including picking, packing, labeling pallets, shrink-wrapping, and loading shipments. This role requires accurate storage and real-time updating of inventory using SAP during order processing. The operator ensures timely retrieval of inventory from production and proper placement in designated warehouse storage locations. Collaboration with service providers such as customer service and transportation teams is essential. The Warehouse Operator reports inventory issues and downtime to the Warehouse Team Leader and coordinates inventory corrections with the cycle counter.

Key Responsibilities

• Pick, pack, label pallets, shrink-wrap, and load customer orders according to schedule.
• Maintain accurate inventory records in SAP during order preparation.
• Ensure inventory is retrieved and stored correctly within the warehouse.
• Build and maintain effective working relationships with internal service providers and transporters.
• Report inventory discrepancies and operational downtime promptly to supervisors.
• Communicate inventory inaccuracies to the cycle counter for resolution.

Required Qualifications and Experience

• Diploma or bachelor's degree in supply chain management or a related discipline.
• At least 2 years’ experience in manufacturing, warehouse, or distribution settings.
• Strong interpersonal skills capable of thriving in cross-functional teams.
• Proficiency in English communication, both verbal and written.
• Experience with data analysis and strong computer literacy.
• Knowledge of SAP systems for inventory management.
• Valid forklift driving license.
• Supervisory experience and advanced computer skills are advantageous.

Additional Information

• Location: Manzini, Eswatini.
• Travel requirements: Up to 25%.
• Relocation assistance: Not provided.
• Application deadline: September 5, 2026.

Organizational Culture

The company is committed to fostering an inclusive environment aligned with its purpose to refresh the world and make a difference. Employees are encouraged to adopt a growth mindset, embrace continuous learning, and demonstrate behaviors such as curiosity, empowerment, inclusiveness, and agility. This culture has been a cornerstone of the company’s success over 130+ years.