- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Open to graduates seeking a role in operations with strong communication and multitasking abilities.
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
WNS, a part of Capgemini, stands as a leader in intelligent operations and transformation powered by Agentic AI. The company partners with over 700 clients across 10 diverse industries such as Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. WNS integrates deep domain expertise with AI-driven platforms and analytics to foster innovation, scalability, agility, and resilience amid continuous disruption globally. Operating from three headquarters across four continents, with presence in 13 countries, 65 delivery centers, and a workforce of more than 66,000 employees, WNS delivers impactful and sustainable business solutions emphasizing intelligent and human-led strategies.
Role Overview and Responsibilities
- Effectively communicate to support customers and provide excellent service experiences.
- Demonstrate proficiency in typing, maintaining a minimum speed of 30 words per minute.
- Adaptability to work across various shifts and on weekends as required.
- Prior experience with web chat platforms is advantageous.
- Manage simultaneous tasks effectively while collaborating well within a team setting.
- Utilize Microsoft Office suite knowledge in daily work activities.
Qualifications
- Must hold a graduate degree.
Minimum education
Bachelor's Degree
Industry
BPO & Outsourcing