Teller - May Pen

About the Role

Sagicor Bank Jamaica Limited invites candidates to join its Branch Operations team as a Teller in the May Pen branch, Clarendon. This position offers an opportunity to grow within a stable and expanding financial services company by providing professional and precise banking transactions to clients. The role requires a strong commitment to delivering an outstanding client experience and proactively resolving issues.

Key Responsibilities

• Maintain extensive knowledge of the bank's various products and services.
• Promote and cross-sell bank products and services to existing clients to foster referrals.
• Accurately verify and handle client deposits from the Main Line and Quick Deposit Box.
• Market the bank's offerings actively and enhance client engagement.
• Manage purchase and remittance of excess or unfit cash to the vault teller as needed.
• Complete transactions including RTGS, Wire Transfers, and ACH payments.
• Facilitate Foreign Exchange transactions efficiently.
• Issue and redeem drafts and managers cheques.
• Handle non-cash transactions such as funds transfers and fee reversals.
• Encash travellers’ cheques and process credit card and bill payments.
• Carry out custodial responsibilities related to vault, treasury, and ABM operations.
• Prepare and verify cash shipments to the Cash Processing Unit.
• Collect surplus cash from other tellers as required.
• Balance and image cheques for outward clearing and ensure documentation is properly scanned and filed.
• Reconcile transactions processed against cheque clearing and suspense accounts.
• Dispatch processed work to the Verification Unit and drafts/managers cheque to the Centralized Recon Unit.
• Support the verification of negotiable instruments and ensure compliance with TTRs, STRs, and UTRs guidelines.
• Undertake additional duties as assigned.

Required Qualifications and Skills

• Associate’s Degree in Banking & Finance, Business Administration, or related discipline from a recognized institution.
• Familiarity with Teller operations and POCA regulations is advantageous.
• Proficient in using computer software including spreadsheets and word processing tools.
• Thorough understanding of Client Experience Standards.
• Exceptional accuracy and attention to detail.
• Capability to work effectively in a fast-paced environment with strong time management.
• Professional demeanor when interacting with clients.
• Excellent communication and teamwork abilities.
• High integrity, honesty, and strong problem-solving aptitude.

Additional Information

Interested applicants should submit their applications through Sagicor’s career portal by August 21, 2026. Only candidates shortlisted for further consideration will be contacted.