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- Posted
- 4 days ago
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Job description
About ShopBack
ShopBack Group is the premier shopping, rewards, and payments platform in the Asia-Pacific region, engaging over 20 million active users across 13 markets. In its global expansion effort during 2025, it extended its reach to North America. Since its founding in 2014, ShopBack has facilitated over US$5.5 billion in annual sales through partnerships with more than 20,000 online and offline merchants, distributing upwards of US$900 million in Cashback rewards to customers. One of its standout features is ShopBack Pay, a payment solution combining convenience and rewards at checkout.
Key Responsibilities
- Drive growth of ShopBack merchants by generating ideas for campaigns, pitching, and managing their execution.
- Expand the merchant network by onboarding new partners and identifying new areas for market growth.
- Create and present proposals and presentations to potential and existing merchants.
- Manage merchant portfolios comprehensively, including handling daily operations and troubleshooting related issues.
- Work collaboratively with operations and marketing departments to ensure seamless campaign rollout.
- Coordinate with the regional merchants team to strategize on business development and merchant acquisition.
Candidate Profile and Requirements
- Preferably experienced in account/client management, marketing, or eCommerce sectors.
- Demonstrated capability to employ AI tools (such as ChatGPT, Gemini, Claude) to innovate or optimize workflows, amplify productivity, and enhance efficiency at scale.
- Open to recent graduates with robust internship experience.
- Self-motivated with a proactive, never-give-up mindset.
- Excellent interpersonal and analytical abilities.
- Resilient problem-solver, undeterred by setbacks or errors.
- Capable of multitasking effectively under pressure without compromising accuracy.
- Skilled in interpreting research and data to extract and communicate actionable insights.
- Energetic and resourceful in solving challenges.
Desired Attributes (ShopBacker Traits)
- Ownership: Proactive in taking charge and pursuing progress persistently without waiting for approval.
- Judgement: Focus on impactful decisions with a big-picture outlook, moving swiftly yet thoughtfully.
- Learning Agility: Quick to acquire new skills while abandoning outdated ones; constantly aiming to raise personal standards by benchmarking excellence.
- Tenacity: Maintain composure during challenges, openly discuss options before committing and supporting teammates fully.
What ShopBack Offers
- Opportunities for career advancement that allow for facing larger challenges and achieving personal goals.
- Being part of a successful team striving for global presence.
- Performance-based competitive remuneration.
- A culture that emphasizes openness, collaboration, and honest feedback.
Additional Information and Equal Opportunity
ShopBack prioritizes your privacy and fair hiring practices. Artificial intelligence may assist in application review and candidate matching but final decisions are human-made. Candidate assessments might include screen and webcam monitoring, with consent, to ensure integrity but do not analyze emotions or sensitive traits. Personal data is handled securely and lawfully. ShopBack values diversity and fosters an inclusive workplace free from discrimination based on race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or other legally protected categories. Join ShopBack to contribute to a meaningful mission.