Senior Engineering Manager - Checkouts

Overview

Join Zip Co as a Senior Engineering Manager for Checkouts, leading engineering teams and driving delivery of complex, cloud-native, API-driven products. You will shape the platforms behind Zip’s checkout experiences, merchant integrations, SDKs, and APIs that support millions of customer and merchant interactions.

Responsibilities

• Lead and develop a high-performing, inclusive engineering team focused on growth, accountability, and innovation.
• Oversee delivery of the Checkouts roadmap balancing speed, quality, and scalability.
• Collaborate closely with Product and Design to identify opportunities and improve merchant onboarding and customer conversion experiences.
• Define architectural direction of checkout platforms, APIs, integrations, and distributed systems.
• Influence technical strategy and delivery across multiple teams and business domains.
• Promote engineering excellence, operational resilience, security, and observability while supporting rapid innovation.
• Utilize AI and automation to enhance engineering productivity, platform reliability, and efficiency.
• Manage dependencies, risks, and trade-offs in complex strategic initiatives.
• Foster continuous improvement, technical leadership, and knowledge sharing across the wider engineering organization.

Qualifications and Experience

• Proven leadership experience managing and scaling engineering teams delivering highly available, customer-facing platforms.
• Record of success delivering large-scale engineering initiatives involving multiple stakeholders and teams.
• Strong expertise with modern cloud-native architectures, APIs, and distributed systems, including technologies such as .NET, React, and AWS.
• Experience developing and evolving integration ecosystems, developer products, or merchant platforms at scale.
• Ability to influence technical strategy and architectural decisions beyond direct reporting lines.
• Excellent stakeholder management skills with ability to align technical and non-technical audiences.
• Demonstrated ability to balance customer needs, business outcomes, and engineering standards in fast-paced settings.
• Open mindset toward adopting AI and new tools to learn, adapt, and grow.
• Strong risk identification and management capabilities, essential both for people management and individual contributors.
• Alignment with Zip’s core values: Customer First, Own It, Stronger Together, and Change the Game.

Perks and Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• Parental leave: 16 weeks paid for primary carers, 4 weeks for supporting carers.
• Family support policies covering miscarriage bereavement leave and domestic violence leave.
• Comprehensive mental health and wellness programs with annual wellbeing allowance, free access to Employee Assistance Program (EAP), discounted private health insurance, and discounted fitness sessions.
• Two days paid volunteering leave each year.
• Access to lifestyle benefits through Flare Benefits Hub and Novated Leasing.
• Fee-free Zip products and discounts with merchant partners.
• Regular team social events, modern offices, free daily breakfast, and weekly free lunches.

Work Environment and Culture

Work flexibly in a hybrid setting with regular collaboration in the Sydney office. Zip fosters a diverse and inclusive workplace valuing all backgrounds, orientations, identities, and abilities. Recruitment processes are designed to be accessible and equitable, with support available for adjustments as needed.

About Zip Co

Zip Co Limited is a digital financial services company listed on the ASX, offering innovative, customer-centric products that link customers and merchants. Operating primarily in Australia, New Zealand, and the US, Zip provides point-of-sale credit and digital payments connecting millions of customers with tens of thousands of merchants globally. Zip is a values-driven company committed to delivering excellent customer experiences and transforming the payments landscape.