Learning & Development Manager

About Zinkworks

Zinkworks partners with top Telecommunications and Financial Services companies to modernize outdated systems, migrate crucial platforms to cloud environments, and develop AI-driven automation solutions. Operating out of Ireland and serving clients across the EU, UK, and US, Zinkworks blends deep sector knowledge with excellent delivery capabilities to accelerate modernization and enhance operational efficiency.

Role Overview

The Learning & Development Manager will play a critical role in strengthening and sustaining organizational capabilities as Zinkworks expands. This position is distinct from traditional training delivery; it focuses on embedding learning, professionalism, and teamwork as consistent, practical approaches throughout the company to ensure quality and long-lasting effectiveness.

Key Responsibilities

• Diagnose areas where organizational skills or processes are weak, inconsistent, or lacking.
• Design systemic solutions targeting underlying issues instead of superficial fixes.
• Streamline or discontinue initiatives that do not tangibly enhance practices.
• Create and maintain learning systems tied directly to everyday work demands including onboarding, role changes, standards adoption, and career growth.
• Implement evidence-based learning strategies that acknowledge operational constraints.
• Clarify expectations, define learning pathways, and provide clear examples to lessen dependence on impromptu training.
• Champion and enforce professional standards uniformly across teams and projects.
• Collaborate with leadership to set clear benchmarks for quality, delivery, and conduct.
• Promote structured learning cycles from experience including reflection and ongoing improvement.
• Develop communities of practice for cross-role and cross-discipline collaboration.
• Facilitate peer-to-peer knowledge sharing that supports measurable improvements in delivery outcomes.

Candidate Profile

• Extensive background in learning, organizational development, or roles focused on building capability.
• Proven ability to work credibly with senior technical and delivery leadership.
• Experience within complex environments focused on delivering tangible results.
• Excellent communication and facilitation skills.
• Comfortable with ambiguity and adapting to evolving organizational priorities.

Inclusion & Diversity Statement

Zinkworks is deeply committed to diversity, inclusion, and fostering a sense of belonging. It values diverse experiences and perspectives as essential to innovation and collaboration. Based in Ireland, Zinkworks actively supports community engagement initiatives promoting equity and opportunity, striving to build a more inclusive society.

About the Company

Zinkworks helps Telecoms and Financial Services clients worldwide transform legacy technology landscapes, migrate critical systems to the cloud, and harness AI automation. The company thrives on its expertise in complex technical environments delivering quality software innovation and forward-looking technology solutions, cultivating lasting client partnerships throughout their innovation journeys.