Houseman

Position Overview

The Houseman is responsible for ensuring all designated hotel areas are clean, well-maintained, and adhered to company standards. This position plays a vital role in maintaining the hotel's appearance and providing superior customer service to guests.

Key Responsibilities

• Collect and distribute linens and handle trash removal.
• Maintain a professional and friendly demeanor reflecting positively on the company with guests.
• Keep all storage areas tidy and organized.
• Maintain cleanliness of sidewalks, stairs, exterior doors, windows, and vents.
• Empty wastebaskets and properly dispose of trash materials.
• Vacuum guest rooms and public areas on a daily basis.
• Assist with special projects as instructed by the Housekeeping Supervisor or management.
• Replace used linens daily with fresh ones.
• Perform additional duties as assigned.
• Deliver excellent customer service to all hotel patrons.

Qualifications and Skills Required

• Ability to communicate effectively in English, including speaking, reading, and writing.
• Minimum of one year experience in customer service.
• Strong commitment to providing excellent customer service.

Physical Requirements and Work Environment

• Capability to work extended shifts, up to 12 hours.
• Regular physical activities include reaching, bending, stooping, lifting, carrying, pushing, and pulling.
• Frequent use of hands and fingers to handle objects and controls with repetitive movements.
• Good visual and auditory abilities are required.
• Ability to lift items up to 50 pounds and push or pull up to 80 pounds.
• Must communicate regularly with kitchen staff and be able to read kitchen-related documents.
• Exposure to occupational hazards such as slipping, tripping, falls, dirt, temperature extremes, wet conditions, harsh cleaning chemicals, and frequent hand washing is common.

Additional Information

The job offer depends on successful passing of background and drug screening checks.